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201 W Gude Dr, Rockville, MD, 20850, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 2:00 p.m. | |
Tue | 10:00 a.m. to 2:00 p.m. | |
Wed | 10:00 a.m. to 2:00 p.m. | |
Thu | 10:00 a.m. to 2:00 p.m. | |
Fri | 10:00 a.m. to 2:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I had a problem to address with my account today. I am happy to report that the customer service at Pepco WaterShed was great!! There wasn't any wait. The Pepco representative was knowledgeable - she listened to my issue. and quickly addressed and resolved it.
There should be more available customer services representatives for quick questions. If they could also upgrade to a live agent via chat that would reduce the amount of calls through the call center. Sometimes you don't want to speak with anyone and a quick chat.
Stole 700 dollars out of my account, made it impossible to get back, pepco has the worst customer service I've ever seen
Stole 700 dollars out of my account, made it impossible to get back, pepco has the worst customer service I've ever seen
Pepco WaterShed has a 3.4 star rating with 19 reviews.
Pepco WaterShed is closed now. It will open tomorrow at 10:00 a.m.
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