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Pep Boys Automotive
- Auto Parts & Supplies
- West Chester, PA
About this business
Location details
711 E Gay St, West Chester, PA, 19380, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Shouldnt even give a 1 star the head mechanic there called me up and when i answered he says hey buddy you did a s@!%!y job working on your car and we cant do work you want. told him to have the car ready to go we will be there in 10 mins and when we got there he still had it on the lift and refused to take it off I will never go here again for anything.
Shouldnt even give a 1 star the head mechanic there called me up and when i answered he says hey buddy you did a [emailprotected]!%!y job working on your car and we cant do work you want. told him to have the car ready to go we will be there in 10 mins and when we got there he still had it on the lift and refused to take it off I will never go here again for anything.
Horrible Management Pep boys in West Chester has got to be one of the worst stores ever for management and customer service. As a frequent shopper at the store I've had several disappointing trips but I'm going to tell about our last 2 experiences. My wives battery died and left her stranded at work. Understandable batteries die, things happen. The battery was less than 1 year old. Having bought a new battery where she was stranded a replacement was unnecessary. I brought the battery in to Pep Boys, they put it on the charge... read more
worst service ever I go in there to get 2 front tires and the guy rings me up for 4 and the most expensive tire. I Said No I Only Want The 2 front tires and the cheapest you have. So he rang me up for 2 but of his most expensive again. I said no this is not the quite you gave me in the phone. We finally get things figured out and I want the 15 percent off for making an online appointment and he tells me I can't because I have to ship thd tires to my house...I read the fine print to him and showed him it said nothing about sh... read more
Stay Away... RIP OFF This Place is a RIP OFF. Stay Away. So many other places. Everything in there is Over Price and Everyone in there are lazy as she pig. Shame (tic tic tic)
NEVER Go in this store!!! Worst among the Worst Employees here are rude, disrespectful, liars. They had my car for five days and everyday they promised to have my car fixed. Each time I call them to ask the status of my car, I was put on hold for 30 minutes just to hear that my car is not fixed yet. An employee named DAN was extremely disrespectul, after putting me on hold for 30 minutes over the phone, instead of telling me to call later or he will give me call of the status of my car because he is busy, he rudely said to m... read more
NEVER Go in this store!!! Worst among the Worst Employees here are rude, disrespectful, liars. They had my car for five days and everyday they promised to have my car fixed. Each time I call them to ask the status of my car, I was put on hold for 30 minutes just to hear that my car is not fixed yet. An employee named DAN was extremely disrespectul, after putting me on hold for 30 minutes over the phone, instead of telling me to call later or he will give me call of the status of my car because he is busy, he rudely said to m... read more
don't waste you money My husband changed 3 tires there about eighteen months ago. Since then we've got flat tires for 5 times!! Finally we decided to change four new tires at Sam's and never go back to that Big 10 tire store!
Frequently asked questions about Pep Boys Automotive
How is Pep Boys Automotive rated?
Pep Boys Automotive has a 4 star rating with 604 reviews.
When is Pep Boys Automotive open?
Pep Boys Automotive is closed now. It will open at 9:00 a.m.
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