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Pep Boys Auto Service & Tire
- Auto Parts & Supplies
- Clawson, MI
About this business
Location details
1200 W 14 Mile Rd, Clawson, MI, 48017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
RecommendedVery quick service and professional!
I had my car overheating almost 2 hours from home. They charged me $400 and sent me with one of the worst oil leaks Meineke said they had ever seen. The 400 entailed a diagnostic, new belt and oil cleanup. if they couldn't fix the car why start the process? Will not recommend. They took advantage of an out of towner.
I made an appointment with Audubon Pepboys for 10:00A.M. yesterday arrived 5 minutes before appointment, at 1:00 P.M. they finally got the car into the shop and after 15 minutes evaluated that there was a small leak in the radiator and it needed to be replaced, I informed them that we had CarShield and that the work had to be approved prior to work being done. They didn't have enough time and scheduled us another appointment for 8:00 A.M. (12/28/2022) when we arrived at 8 we… See more
Refused to recycle used motor oil even though they are required to by NYS law. Dumb reason to lose a customer.
RecommendedHad an alignment done. Don't recommend the one on University Blvd & Riggs Rd.
made an appointment 4 days in advance ...dropped car off and 7 hours later they never touched it
I used to be a long time Pep Boys customer. I’ve gotten many tire repaired or replaced there in the past. However, they’ve must’ve changed their policy to a policy of inefficiency and lack of customer service on all levels. This issue wasn’t handled well by the manager, the corporate office nor their field reps. They let me know that my business and my safety is of no concern and I got the message loud and clear. Here is the last message I sent them and got an unsatisfactory … See more
The manager was very rude nasty and provided terrible customer service to be in a manager position! He was very non helping nonchalant after I spent money at this location to get maintenance done on my vehicle. I was over charged and lies to about the cost of my repairs in which I'm left to dispute with my credit card company. There are employees smoking vapes while repairing vehicles. I want to speak to his District manager Troy and Miguel needs to be spoken to to be reminde… See more
Had an 11am appointment. Was told they were running 2-2.5 hours behind so I was welcome to leave it (which I did). They called at 4:30 to say “the master technician has to be here to use tool we need so we can’t do it”. Staff were very pleasant and apologized but someone needs to manage the service department. Would not recommend at all!
Frequently asked questions about Pep Boys Auto Service & Tire
How is Pep Boys Auto Service & Tire rated?
Pep Boys Auto Service & Tire has a 4.3 star rating with 390 reviews.
When is Pep Boys Auto Service & Tire open?
Pep Boys Auto Service & Tire is open now. It will close at 7:00 p.m.
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