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Pep Boys Auto Parts & Service
- Auto Parts & Supplies
- Newport News, VA
About this business
Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online.
Location details
13200 Warwick Blvd, Newport News, VA, 23602, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The store is closed and the service portion open is less then helpful and severely overpriced.
I am not sure if they tried to rip my daughter off or it is just shoddy service. Either way, the refused to make it write. I would beware taking my car there. Please see my email below. Good morning, I would like to file another complaint against the Pep Boys location at 13200 Warwick blvd, Newport News, VA 23602. My daughter brought her car to that location after having it jumped. The man who performed the jumpstart on the vehicle mentioned that it had a decent charge and should have started. She drove it to your business a... read more
TOTAL RIP OFF! Do not go to this auto parts/service store!! Will make up stuff in order to turn an inspection into $1300 worth of work!!! Play in your ball joints are open to interpretation, but you best bet if there is nothing wrong, they will create a problem to make money!!! Sitting 3 hours for inspection
My less than satisfactory experience stems from two problems: 1) uninformed state inspector, and 2) TERRIBLE customer service. First off, the state inspector didn't know the difference between an auxiliary lamp and a decorative one, claiming that if I attached a glow-in-the-dark sticker to my car and it didn't work, then I'd be in violation since the glow sticker would technically now be a lamp that isn't emitting light. I simply do not believe that. Other state inspectors are much more knowledgeable and actually know the nu... read more
Frequently asked questions about Pep Boys Auto Parts & Service
How is Pep Boys Auto Parts & Service rated?
Pep Boys Auto Parts & Service has a 3.6 star rating with 877 reviews.
When is Pep Boys Auto Parts & Service open?
Pep Boys Auto Parts & Service is open now. It will close at 6:00 p.m.
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