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Pep Boys Auto Parts & Service

4.0

About this business

Location details

69 W Germantown Pike, Norristown, PA, 19401, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.01,074 reviews
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Ruben Kennedy's profile image
Ruben Kennedy 
a week ago

more than two hours for a standard oil change? only after an hour and a half did i ask and up front they told me i was getting a full inspection. would’ve been nice to know before i decided to wait. 

shuang zhao's profile image
shuang zhao 
2 weeks ago

This is by far the least efficient place I’ve ever been to. Even though I had an appointment — not a walk-in — it still took them almost four hours just to install two tires. And I had already brought my own tires, so there was no need to order anything. I seriously do NOT recommend this place. 

Psalms:91's profile image
Psalms:91 
2 weeks ago
Starr T's profile image
Starr T 
3 weeks ago

Roy- rude unorganized . Entire shop frustrating. I got my brakes switched here and they ruined them. I don't even think i needed new brakes but i asked their opinion, they said i did. Then I had screeching brakes. Kept going back to fix it (5+ times) then I had to pay more money for higher quality brakes (already paid $800) and they are still squeaking every time I stop! Even simple procedures , don’t go here. Pros- WiFi, sitting area, bathroom 

sJd9579's profile image
sJd9579 
3 weeks ago

I had an appointment and they were backed up, and that's fine because it happens. What doesn't usually happen is what I experienced. I get there talk to the tech who's a bit short with me, which is fine, I know you're busy. I hand him my keys and sit down. While waiting, another man comes in and demands his car back because they've had it for a while. The argument was intense enough that other people sitting in the front moved to the back were I was sitting. He then leaves and I wait for an oil change. After an hour, I had t... read more

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 4 star rating with 1,074 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is closed now. It will open at 9:00 a.m. 

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