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Pep Boys Auto Parts & Service

4.3

About this business

Pep Boys retail and service location stocking over 15,000 more parts and tires at lower prices. Introducing Wagner brakes, Moog suspension and Champion products along with all of the tools and garage equipment to do-it-yourself. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop... read more

Location details

11980 Central Ave, Chino, CA, 91710, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.3681 reviews
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Anna Herrera Alderete's profile image
Anna Herrera Alderete 
7 years ago

Made an appt. to have my oil changed. Was told I would be in and out in 40 minutes. Got there at my appt time and was told I would have to wait about 2.5 hours! If I had 2.5 hours to waste, I would have stayed there the day before when I made the appt because that's how long there wait was then too! Pep Boys management needs to learn time management! 

Anna Herrera Alderete's profile image
Anna Herrera Alderete 
7 years ago

Made an appt. to have my oil changed. Was told I would be in and out in 40 minutes. Got there at my appt time and was told I would have to wait about 2.5 hours! If I had 2.5 hours to waste, I would have stayed there the day before when I made the appt because that's how long there wait was then too! Pep Boys management needs to learn time management! 

Jeremy Cooper's profile image
Jeremy Cooper 
7 years ago

Terrible service! I recently went there for repairs on my son's car during the process they tried to charge me for services that were never completed, they recommended work that verifiably never needed to be done ( received several mechanic opinions). They inflated the price for the work every time that I asked them about the cost of their service, and the story changed each time regarding the scope of work. I would use anyone else before going back to these guys. They are con artists and will rip you off. 

Al Noel's profile image
Al Noel 
7 years ago

I am very disappointed, I came in to pick up my web order and they wouldn't honor the price I had gotten online. They advised me that it was a glitch, but this is not my problem, I have a valid receipt for the item but when I came in they switch the promotional price, this is wrong. Andy Delgadillo manager of this chino store please get back to me, this is wrong!! 

Marta Villavicencio's profile image
Marta Villavicencio 
7 years ago
HarleyJoe Seanez's profile image
HarleyJoe Seanez 
8 years ago
Daryl Vollrath's profile image
Daryl Vollrath 
9 years ago
Cris Zurita's profile image
Cris Zurita 
11 years ago
Michelle-Vasquez Chairez's profile image
Michelle-Vasquez Chairez 
11 years ago

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 4.3 star rating with 681 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is closed now. It will open tomorrow at 9:00 a.m. 

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