Pep Boys Auto Parts & Service's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Pep Boys Auto Parts & Service

4.3

About this business

Location details

11980 Central Ave, Chino, CA, 91710, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.3760 reviews
Select a rating
Anna Herrera Alderete's profile image
Anna Herrera Alderete 
8 years ago

Made an appt. to have my oil changed. Was told I would be in and out in 40 minutes. Got there at my appt time and was told I would have to wait about 2.5 hours! If I had 2.5 hours to waste, I would have stayed there the day before when I made the appt because that's how long there wait was then too! Pep Boys management needs to learn time management! 

Anna Herrera Alderete's profile image
Anna Herrera Alderete 
8 years ago

Made an appt. to have my oil changed. Was told I would be in and out in 40 minutes. Got there at my appt time and was told I would have to wait about 2.5 hours! If I had 2.5 hours to waste, I would have stayed there the day before when I made the appt because that's how long there wait was then too! Pep Boys management needs to learn time management! 

Jeremy Cooper's profile image
Jeremy Cooper 
8 years ago

Terrible service! I recently went there for repairs on my son's car during the process they tried to charge me for services that were never completed, they recommended work that verifiably never needed to be done ( received several mechanic opinions). They inflated the price for the work every time that I asked them about the cost of their service, and the story changed each time regarding the scope of work. I would use anyone else before going back to these guys. They are con artists and will rip you off. 

Al Noel's profile image
Al Noel 
9 years ago

I am very disappointed, I came in to pick up my web order and they wouldn't honor the price I had gotten online. They advised me that it was a glitch, but this is not my problem, I have a valid receipt for the item but when I came in they switch the promotional price, this is wrong. Andy Delgadillo manager of this chino store please get back to me, this is wrong!! 

Marta Villavicencio's profile image
Marta Villavicencio 
9 years ago
HarleyJoe Seanez's profile image
HarleyJoe Seanez 
9 years ago
Daryl Vollrath's profile image
Daryl Vollrath 
10 years ago
Cris Zurita's profile image
Cris Zurita 
12 years ago
Michelle-Vasquez Chairez's profile image
Michelle-Vasquez Chairez 
13 years ago

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 4.3 star rating with 760 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is closed now. It will open at 7:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com