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Pep Boys Auto Parts & Service

4.0

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

1911 West St, Annapolis, MD, 21401, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 9:00 p.m.
Tue7:30 a.m. to 9:00 p.m.
Wed7:30 a.m. to 9:00 p.m.
Thu7:30 a.m. to 9:00 p.m.
Fri7:30 a.m. to 9:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.0915 reviews
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Austin Belt's profile image
Austin Belt 
7 years ago

I started by taking my car to mr tire in Edgewater and they told me to hole in my tire from the nail was "un repairable" they offered 2 new tires for over $200, I went to Pepboys to get a new tire Instead and they laughed saying I didn't need a new tire and it was an easy fix! Davion took good care of me! 

Victoria Johnson's profile image
Victoria Johnson 
8 years ago

I was very disappointed 😔 I made an appointment for 10am. My car didn't go back until 12, very bad service. Will never go back again! 

Maggie Griffin's profile image
Maggie Griffin 
8 years ago

Truthfully great place UNTIL now... So disappointing... who watches a Dad get a flat tire in FRONT of Pep Boys West St Annapolis at 8pm on a 90 degree like night with 2 kids in car and tells him NO the FOUR guys working on 1 car in the Service Bay and one Service Manager on his cell phone sitting on the curb CAN'T help you even though they close at 9. You have lost a customer for LIFE. What happened to being a good person and helping one another out NEVER mind even the simple fact you could have made a sale and that whole ap... read more

Shannon Doyle's profile image
Shannon Doyle 
9 years ago

I've been bringing my car here for nearly three years for regular oil changes, tires, etc. The staff are friendly and know me by name, and I always have a great experience there. And I love the coupons, rewards, and rebates. 

Amelia Koch's profile image
Amelia Koch 
9 years ago

I have a friend who has been living a nightmare for the past week after going to Pep Boys. She went in to get 4 new tires because she had a flat. The same tire (new now) went flat overnight due to faulty value stem. Although the paperwork says the new tires were balanced the ride was wobbly and didn't feel safe. Each time she's gone back they keep the car overnight. What an inconvenienced! Yesterday she had the car in another time and they re-balanced one of the tires. Still the ride is not stable. She says that she may have... read more

Erik Schubert's profile image
Erik Schubert 
9 years ago

Went to Pep boys Fri. Evening. Only 1 employee and about 20 people waiting around, went there on Sat. and they didn't have the parts I needed, and to order would be 300$ - I went to Napa auto and 22$ and 10 mins later I was installing. THANK YOU NAPA AUTO PARTS 

Tabi Ward's profile image
Tabi Ward 
9 years ago

Came in today to get some oil for my SUV and found a screw in my tire.. The wonderful guy at the service area said he would fix it for free when I asked help to change it, he also noticed my tire locking up(different one from the leak) and offered to look at it (again free of charge) it's been a rough morning do in very grateful for their help. 

George Edward's profile image
George Edward 
10 years ago

Great customer service the employees there are well knowledged this is also the first pep boys have seen that had a speed shop great prices and they have anything that you need big thanks to Dave Stephens shit helping me with my srt8 

Roger Raymond's profile image
Roger Raymond 
10 years ago

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 4 star rating with 915 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is open now. It will close at 9:00 p.m.  

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