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Pep Boys Auto Parts & Service

4.0

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

1100 Behrman Hwy, Gretna, LA, 70056, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.0440 reviews
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Monique Hardy's profile image
Monique Hardy 
3 years ago

I made an appointment in person on a Saturday for Friday, then when I showed up for my appointment they informed me I didn’t have one and couldn’t take my vehicle. They even informed me I didn’t need to make an appointment, just bring it in. I stated no I would like to make an appointment because the vehicle getting tires is coming from across the lake. Also they suggested my father to walk in the cold & rain to go Auto Zone. A very frustrating experience which if the pers… See more 

Julie Bowers-VanCoutren's profile image
Julie Bowers-VanCoutren 
6 years ago

I guess I should have read the reviews before I took my car there. Worst service ever and they have my car. Since Sunday!!!! No end in sight 

Robyn Honore's profile image
Robyn Honore 
8 years ago

It took 3 hrs for an oil change. Only one car was in front of me......I watch them put my vehicle up left it went talking with other people then came back.....took way too long 

Robyn Honore's profile image
Robyn Honore 
8 years ago

It took 3 hrs for an oil change. Only one car was in front of me......I watch them put my vehicle up left it went talking with other people then came back.....took way too long 

Crystal Dufrene's profile image
Crystal Dufrene 
8 years ago
Jairo O. Alba's profile image
Jairo O. Alba 
9 years ago

Hate this place. Went to have my spark plugs changed in my truck. They asked what was wrong, after explaining several times they told my they needed to have the computer diagnose the cause. I told him not to worry about putting the computer. When went inside the office and after taking to someone, they said they could not do it. Dishonest bunch. All I needed was my spark plugs changed. 

Brad Green's profile image
Brad Green 
9 years ago

Juan is the best service technician in the city! Everyone at this location is friendly & knowledgeable The one stop for all my automotive needs. 

Shortbus Sherpa's profile image
Shortbus Sherpa 
11 years ago

Absolute worst service place ever - not only did they misdiagnose my situation, but they almost had me replace my entire radiator when all that was leaking was the radiator hose near the engine, which I was advised was a common problem with the Chevrolet Impala. Be very wary of this establishment in particular. 

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 4 star rating with 440 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is closed now. It will open at 7:30 a.m. 

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