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Pep Boys

4.0

About this business

Location details

11944 South St, Cerritos, CA, 90703, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.0751 reviews
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Jon's profile image
Jon 
2 years ago

Pep Boys on Old Hickory While traveling through Nashville on a Sunday, my alternator went out. Seeing a Pep boys sign on Old Hickory, I pulled in. They quickly diagnosed the problem, replaced it, & I was on my way.Price was reasonable, service courteous, & I have had no problem since. I believe the technicians name was Jo 

Lorena's profile image
Lorena 
2 years ago

Customer service sorely lacking Just because they sell the parts and they can install them, doesn't mean that you should go there to get it done. When you take your car in for repair or maintenance, and you are female, expect to have other items added to your list of recommendations for your vehicle. The last time I went, they had so many things for me to do to my car, I almost had a heart attack. The only good thing about that time, was that the actual technician was an older gentleman who told me that I didn't need most of... read more

scott's profile image
scott 
2 years ago

service manager I would never go to this particular auto service location. The service mgr is very difficult to speak with. Had numerous issues when my car was serviced at the hicksville location. Left numerous messages over a two month period. When his assist finally called me back... I was then transferred to the service manager and was put on hold for at least 10 minutes. When I explained my situation to him... he said " this issue is over two months old" I then proceeded to ask him for his manger and he said "I am the bo... read more

Kristi's profile image
Kristi 
2 years ago

Trustworthy Auto Repairs I've taken my vehicle in here a few times. I always feel like these guys know what they're doing and are very honest with their diagnosis and repairs. I first when in when I was told somewhere else that I needed to replace my alternator. Pep Boys tested it first and told me it was fine, there were some loose connections on my battery and that might have been causing the problem. They could have easily done and charged me for the new alternator. The location is right in downtown Chandler. The waiting ... read more

Lex's profile image
Lex 
2 years ago

Helpful The Service people were very helpful to me. They were friendly and knowlegeable. I would definately come here again for my needed auto parts. The store was neat and there was ample parking in front. 

Peggy's profile image
Peggy 
2 years ago

Pep Boys This is a great place to get your auto parts that you may be looking for.They had exactally what I needed.I will deffinetely go back there again.The service was super.Very clean & neat.. 

adrian's profile image
adrian 
2 years ago

Ok place... just know what you need I've been here a few times to get some parts for my honda. For the most part, i haven't had any problems. Only once did i end up getting the wrong parts for my car. So if you go here, make sure you know what you need (you could probably say the same for other auto places as well). Or look for someone who knows cars.... :) 

Ray's profile image
Ray 
2 years ago

Don't even bother to call up this store. July 5, 2010 - 7:35 PM - I called up the Pep Boys at 30085 Industrial Parkway Southwest, Union City, CA 94587 and a certain guy name SALVADOR answered the phone and put me on hold for a good 20-25 minutes. These are the kind of people that any customer service oriented businesses doesn't need. 

Huong's profile image
Huong 
2 years ago

good prices. their service is okay. not great or perfect, just okay. they took v. long even though they had no customers. they look like the slacked off a lot and they left my WINDOW OPEN in the RAIN. i was very mad. the prices are really good and cheap. if you want good service, this isn't the place. if you just need some minor maintanence, i guess so. 

Frequently asked questions about Pep Boys

How is Pep Boys rated?

Pep Boys has a 4 star rating with 751 reviews. 

When is Pep Boys open?

Pep Boys is open now. It will close at 7:00 p.m.  

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