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Pep Boys
- Auto Parts & Supplies
- Sunnyvale, CA
About this business
Pep Boys Sunnyvale on E El Camino Blvd has everything your car, truck or SUV needs. Auto repair, oil change, new tires, discount tires, brakes, battery replacement, inspection, towing and other service appointments are available same day. With 100 years in business, our ASE certified mechanics go further to help you go farther. Call or schedule your appointment online.
Location details
170 E El Camino Real, Sunnyvale, CA, 94087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
This store is really stupid and nonsense staff they are unprofessional staff I just want to suggest people don’t go to this pep boys I goes to inception of my car and when I goes in there is no one on reception and after long time wait one lady come and she told me you need get first copy of inspection paper she told they don’t have any paper here and I go and get it after I came again this store Receptionist saw me and she goes in back working area I knock the door I call but nobody came I wait like a 20 minutes then aft... read more
Pep Boys Mess you up Never take your vehicle to Pep Boys, they will mess you up. I took my friend's car & my truck to service there, they drain my friend's vehicle completely & say it needs new battery. Their service people almost mess up my exhaust system by placing the lift on it to lift my truck, I am relief that I caught it, whew! They now has customer service dept to call you back & ask if you would come back for service in the future or not. Well, you know the answer to that.
Pep Boys is HORRIBLE! I had a very slow leak in my Driver's side rear tire for a week or so. So, I took my car to our local Pep boys on 2/21 to have them check it out. When we arrived first thing in the morning, they were already SWAMPED. We waited for 3 hours and they never got to our car. They told us to come back later and see if things died down. We came went back later and waited another 2 hours. Now they tell us to make an appointment for the following day. They also told us to fill our our paperwork now and that would... read more
tire problem Pep boys found a nail in front tire. They said they fixed it. Upon driving home (90 miles) I noticed the left front tire was at 12 pounds. another tire at 26, another tire at 32, and the other at 30. Normal is 26 pounds.
brakes My experience at Pep Boys was wonderful. I called this morning and asked about brakes pads they said come on down we will fix you up! This is a holiday weekend and they got me in and out of there very quickly. They explained future work that my car needed but there was no pressure to do it on this particular visit. I recently had my oil changed at the dealer and they made everything sound so urgent. I highly recommened Pep Boys in Sunnyvale. Shannon McCourt
alternator service asked for alternate check, which I knew was bad because it was overcharging my car.and I told them just change alternator since i am pretty good at diagnosing the small problem. I had alternator checked at kragen and they told me that you need new alternator . I was told that price for alternator with installation will be around 150. Well, when i return, they showed whopping $315 invoice claiming that i needed voltage regulator as well as alternator and oil service also. Never go this shop. It stinks.!!! Y... read more
Bad Service Recently did 90K service at this pep boys. They said, the standard 90K service for my car is around $250. After the inspection , they called me and said, I have to change Brake drum and Brake pads, and it will cost $415 and they did not tell me the details. After the service I looked in the bill and I saw two entry for tire rotation. Though the cost for parts brake is only $150, they charged labour charge of $275, it is very costly. so I felt very bad about the service of pep boys.
Better Customor Service Elsewhere In a 45-minute trip to this auto parts / tire installation store, not a single employee asked if I needed help.
Please avoid I used to take my car to this place because it was nearby. However the service sucks. They messed my car up real bad one time and I had to take it to the dealer to get it fixed. The guys in the counter act like they are doing us a favor. Please avoid.
Frequently asked questions about Pep Boys
How is Pep Boys rated?
Pep Boys has a 3.3 star rating with 1,027 reviews.
When is Pep Boys open?
Pep Boys is closed now. It will open tomorrow at 8:30 a.m.
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