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Pep Boys

3.9

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

5055 Library Rd, Bethel Park, PA, 15102, United States

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WeekdayScheduleStatus
MonClosed
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.9447 reviews
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Michael C.'s profile image
Michael C. 
9 years ago

Scheduled an appointment 3 weeks ago (in August) to get my car inspected. 3 hours later they call me with a list of things that need to be fixed. Agreed to it and came back to the Pep Boys and waited another 2 hours before I ask the staff the status of my car. In those 2 hours they neglected to notify me that the brake pad rotors for my car that they had delivered by another Pep Boys didn't fit my car and that they would need to order them. They also inform they they'll need to order a new driver's side mirror since my curre... read more

Randall L.'s profile image
Randall L. 
9 years ago

Lousy, just plain lousy. I had an 11:00 appointment scheduled for a state inspection. I called around 4:00 and they still had not started on my car. They said that they had 2-3 cars ahead of mine still and that they should be finished by 8pm. Really? Whats the point of an appointment? I spoke with the manager, who seemed less than apologetic. Pep boys clearly does not specialize in customer service. It was evident with the managers tone that this was not his first rodeo with an unsatisfied customer. Ultimately, I went back t... read more

jkp967's profile image
12 years ago

Tire repair. Great service. Recommended by two knowledgeable people for service and "best" price. They were absolutely right. 

julieann6's profile image
14 years ago

Went to the bethel park location this time because of a bad experience at the pep boys in pleasant hills. Had my car inspected and it needed some minor repairs I was ok with. When I picked up my car there was dirt and grease all over my floor, seat steering wheel and handle. I went back in and told them this and they said they sell carpet cleaner that I can clean it off with and that was that. I suggest you stay away from this company, I tried 2 different stores and both were horrible. 

alpha15236's profile image
alpha15236 
14 years ago

Took my car there for service and was waited on by a very ignorant sales person. It was like I was bothering them because I wanted to spend my money there, that's ok ill just go to firestone or ntb right down the street and spend my money there. 

Frequently asked questions about Pep Boys

How is Pep Boys rated?

Pep Boys has a 3.9 star rating with 447 reviews. 

When is Pep Boys open?

Pep Boys is open now. It will close at 7:00 p.m.  

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