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Pentucket Bank
- Finance
- Haverhill, MA
About this business
Location details
395 Lowell Ave, Haverhill, MA, 01832, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 3:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Awful customer service and severely out dated web services and customer support. Tellers are rude and condescending. Never thought Bank of America would be a good option until dealing with these jokes of an institution.
Business response:
Joshua, we’re sorry to hear that. Could you please send us a direct message with the best phone number or email to contact you? We would appreciate an opportunity to research how to improve your experience. Thanks!
RecommendedThank you Pentucket Bank! You are saving local businesses by leading the way on the PPP SBA Loans. Our loan was approved last week and just notified that the money has been deposited. We appreciate your team's effort in this matter.
Business response:
Adam, we're glad to help businesses such as yours during these times. #wereinthistogether
RecommendedThank you Pentucket Bank! You are saving local businesses by leading the way on the PPP SBA Loans. Our loan was approved last week and just notified that the money has been deposited. We appreciate your team's effort in this matter.
TAN ESPECTACULAR, Y EL PERSONAL MAS PROFECIONAL NO SE PUEDE.... SOLO UN DETALLE QUE NO ME GUSTÓ PARA NADA.... NO ESTA CERCA JAJAJAJA. PENTUCKET BANK EL AREA DE METHUEN, LAWRENCE, S. LAWRENCE NECESITA UN BANCO ASI DE PRESTIGIOSO.
My card randomly got shut off without anyone notifying me just a few weeks before Christmas and I have bills that are due. Now the banks been closed all weekend and haven’t been able to get ahold of anyone. The least that could’ve been done would be a phone call or email notifying me when and why my card got shut off, so I could finish my Christmas shopping and pay my bills! Have ALL my Christmas money and plenty to pay my bills with in my account, so that is not the issue. Do not recommend this bank.
My card randomly got shut off without anyone notifying me just a few weeks before Christmas and I have bills that are due. Now the banks been closed all weekend and haven’t been able to get ahold of anyone. The least that could’ve been done would be a phone call or email notifying me when and why my card got shut off, so I could finish my Christmas shopping and pay my bills! Have ALL my Christmas money and plenty to pay my bills with in my account, so that is not the issue. Do not recommend this bank.
I do not know what is going on but I have plenty of funds and cannot access anything! I am going to withdraw everything from my accounts here tomorrow and switch to a different institution!
I do not know what is going on but I have plenty of funds and cannot access anything! I am going to withdraw everything from my accounts here tomorrow and switch to a different institution!
Business response:
Richy, we are sorry to hear that you experienced this. A member of our team will be contacting you shortly.
RecommendedAwesome bank with exceptional customer service. It’s nice to have a hometown bank where you receive personal service and aren’t treated like just a number. They even called me to wish me a happy birthday! 5 stars ⭐️ ⭐️ ⭐️ 🌟 ⭐️
Frequently asked questions about Pentucket Bank
How is Pentucket Bank rated?
Pentucket Bank has a 4 star rating with 45 reviews.
When is Pentucket Bank open?
Pentucket Bank is closed now. It will open tomorrow at 8:00 a.m.
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