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PenRad Imaging
- Healthcare
- Colorado Springs, CO
About this business
Location details
1263 Lake Plaza Dr #100, Colorado Springs, CO, 80906, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have had to PenRad 3 different times over the years. One time the service itself was so terrible that after I left a 1 star review and complained they actually returned my money for the service to me. The second time was a grueling appeals process only for Penrad to turn around and charge my insurance a different amount than what they told me and are now claiming I owe the cost of the entire MRI and refuse to call me back or provide and paperwork explaining themselves, but they are going to try and push it in to court with... read more
If you want no service, go here! Horrible customer service. The front desk is rude, when they do actually answer the telephone. When I arrived for an X-ray, the receptionist basically discouraged us from waiting for a simple X-ray. We were told we’d get a call back for a subsequent appointment following the X-ray, never received the call. Please go to a different radiology company. We did!
The worst place and staff ever I been in my life , we were waiting for our appointment about for 2 months but when we arrived at front desk , the lady who was at the reception keep talking with other lady their discussion get loner , and she did not pay attention that some else is on line too and waiting anyway , after they finished still she was not available to talk with other patients , finally I ask her excuse me we are about 20 minutes please do not west our time , she asked as if we have an appointment it’s really ridi... read more
Makes an appointment for ultra sound. Arrives 20 minutes early for 830 appointment. Taken to the back at 845 and told to wait for scan at 915. Why make my appointment 830 then?
The lady upfront didn't get her name was very rude..I highly suggest not to go there again..we as patients should not have to endure this type of behavior . I understand the staffing situations or whatever it may be but to be asked if you were in an accident was crazy..
Frequently asked questions about PenRad Imaging
How is PenRad Imaging rated?
PenRad Imaging has a 2 star rating with 10 reviews.
When is PenRad Imaging open?
PenRad Imaging is closed now. It will open at 9:00 a.m.
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