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Penobscot Valley Dermatology
- Dermatologists
- Orono, ME
About this business
Location details
381 Main Street, Orono, ME, 04473, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very unimpressed with the administrative staff here, which is very unfortunate since I like the doctor. It took me months to get on a medication because they lost faxes on multiple occasions. I called & They said they had it. I called again a few weeks later to check on the status in which they told me they no longer have the fax with my blood work. I eventually switched dermatologist due to moving but would have switched regardless if I had moved or not by this point. I don”t typically give negative reviews but this scenari... read more
I have a high priced PPO that doesn’t require referrals. They are under CONTRACT with Blue Cross to accept these PPOs. They wouldn’t see me without the referral. Blue Cross says this is a violation of terms. I would stay away from this place. Bad practices.
I’ve been using this facility for years. Dr Ellis knows her stuff HOWEVER, every time I’ve switched a med to try something new, it is a HORRENDOUS experience. The staff seem to be pretty incompetent. The communication between specialty pharmacy and PVD is basically non existent. As well as PVD’s communication with patients as far as ever answering the phone. You call and can’t get anyone to pick up no matter which number you push to get through. My last visit I had a mole removed. I assumed my insurance that I’d met my out o... read more
My insurance sucks and won’t cover almost anything anymore. I showed up for my appointment and they said I’m not covered. The dr said, I will see him anyway. (For free) I ended up needing a biopsy. The dr was so nice and offered to take care of it if it needed attention. Very kind and I would recommend them on a simple human level. Someone who truly cares thank you!
I highly recommend this practice! I see Alana Silverman, PA, don't let that pretty baby face fool you. She is friendly and extremely qualified! My first visit for a skin check was very, very thorough. My next visit was with the same highly professional, qualified, Alana. (Actually, I dont want to see anyone else!)Alana makes certain she has answered all of your questions and you are comfortable with her answers. Her two medical assistants are excellent at their jobs and kind as well. You know they love what they do. The fron... read more
Frequently asked questions about Penobscot Valley Dermatology
How is Penobscot Valley Dermatology rated?
Penobscot Valley Dermatology has a 3.2 star rating with 93 reviews.
When is Penobscot Valley Dermatology open?
Penobscot Valley Dermatology is closed now. It will open on Monday at 9:00 a.m.
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