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Pennymac
- Finance
- Cary, NC
About this business
Location details
1000 Centregreen Way Suite 200, Cary, NC, 27513, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Would give an 0 if possible. Absolutely the worst, incompetent customer service. You will waste hours of your life fighting to fix their mistakes. 3rd time now they have shorted our escrow due to their errors.
So frustrating!!! HORRIBLE customer service!!!!! People overseas in a call center programmed to say the same stuff over and over. Between that and automation....this company sucks.
Consistently was told I’d close time after time and they weren’t waiting on any info etc. needed up closing 2 weeks later. nothing disclosed outright and basically they are all geared like sales men. Terrible experience do not recommend
If i could rate PennyMac lower I would. Customer service is non existent . Awful. Do not use them ever. Update: I texted as requested and no response. More of the same. The absolute worst customer service I’ve ever seen. Update: still no response.
ZERO CUSTOMER PHONE SUPPORT. JUST PAY! NO human contact.
Frequently asked questions about Pennymac
How is Pennymac rated?
Pennymac has a 3.4 star rating with 112 reviews.
When is Pennymac open?
Pennymac is open now. It will close at 9:00 p.m.
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