Penn State Health Medical Group - East Pennsboro

Jay Ko 

on Google

5 months ago

Unorganized clinic 

Brandon Smiley 

on Google

5 months ago

I have been going to this specific location every year since they first opened. I am required to get a physical exam to lower my insurance premiums and this facility works directly with my insurance. They know what is eligible for my routine examination. I also know what is eligible and never ask or do more than what is covered at 100% no member liability. I have never had an issue until my routine exam in July of 2024. They have had rotating doctors and minimal staff since the end of 2023. They ran numerous tests outside of... read more

Erik Arneson 

on Google

8 months ago

Since my previous primary care provider moved to another practice, this office has gone through a revolving door of providers (and, seemingly, support staff as well). This used to be a solid medical office, but currently it is an absolute mess. There's no good reason to consider going here. 

Gabrielle Lyon 

on Google

8 months ago

This office recently lost every single one of its primary physicians and it has led me to ultimately switch my son’s pediatric care to another office. It seems like “staying out of trouble” is more important to the staff than the wellbeing of their patients. I wouldn’t recommend this office or the physicians for pediatric care. 

Jennifer McHenry 

on Google

10 months ago

The office staff and the way they answer calls is so unprofessional. Our family has been going there for 3 years. My main concerns are that they often don’t answer the phone, when you leave a message, it takes hours to get a call back. As an example, today, my daughter was having an allergic reaction to an antibiotic for Strep. I called at 8am, no answer, left a message, got a call back after 9am (which was fast based on other experiences). Told them I wanted her seen. They told me the nurse would call me back. At 3pm I call... read more