Penn National Insurance's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Penn National Insurance

2.1

About this business

We sell property-casualty insurance (personal auto & homeowners, and business insurance) through independent insurance agencies. 

Location details

2 N 2nd St, Ste 2, Harrisburg, PA, 17101, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
2.1144 reviews
Select a rating
Richard Holaday's profile image
Richard Holaday 
on Google
3 weeks ago

I’ve been dealing with a Penn National claim since an accident in May 2025. While the initial payment was issued in July, I was told all payments had been made — only to learn later that a key supplemental request wasn’t submitted until July 29. That information was not shared clearly with me, and I spent weeks chasing updates from both the adjuster and the body shop (Faulkner Collision). The adjuster and appraiser roles were never clearly explained until I escalated the issue myself. Meanwhile, I’ve been without my vehicle ... read more

Michael's profile image
Michael 
on Google
2 months ago

These Bozos are impossible to deal with, its not even worth it at a cheaper rate. We dropped them after our claim. We got nowhere. So much so that the bodyshop agreed their intentions were a 'Bad Faith Claim' and referred us to a lawyer whom we CC'd as well as the upper level management,and suddenly their story changed "Upper-Mangement" - Brian Hubler reports to Bill Hemrick (x2348) and reports to Adam Parsons (x2383) Hopefully that info helps someone who's not getting anywhere with this IN MY OPINION (Disclaimer of IMO is n... read more

Mary Markel's profile image
Mary Markel 
on Google
2 months ago

We have had our home and auto coverage with Penn National Insurance since 1996 and have never had any reason to shop our coverage - great rates and fantastic customer service. Received outstanding claims service every time. Definitely recommend them! 

Dan Gephart's profile image
Dan Gephart 
on Google
2 months ago

Great customer service and competitive rates. Been with them quite a while. 

Fr33dom_Fighter73's profile image
Fr33dom_Fighter73 
on Google
3 months ago

I was assigned an agent who didn’t exist! I called the number in the app and on my insurance paperwork and it was a disconnected line. When I called the main number to get it strained out they would give me the same disconnected line. When I tried to change to an agent who is local to my area, I was told I needed to contact my agent to release me…how do I do that when I’ve never been able to contact them. I had auto pay set up and thought I’ve been covered this whole time. I just received a call from a collector that I owe t... read more

View all google reviews

Frequently asked questions about Penn National Insurance

How is Penn National Insurance rated?

Penn National Insurance has a 2.1 star rating with 144 reviews. 

When is Penn National Insurance open?

Penn National Insurance is closed now. It will open on Monday at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com