Penn Medicine Lancaster General Hospital

Ashley Curry 

on Google

3 days ago

Avoid anything associated with Lancaster General Health. Their billing department is highly unprofessional, purposely miscode your bills to charge you for things your insurance covers, then refuses to do their job to contact the insurance for the proper codes. Especially when my insurance has said something is 100% covered and you don’t know what the proper codes are. It is not MY job to do YOUR job. How is that my responsibility? 

Frances Albino 

on Google

3 months ago

Decepcionada era fiel a este hospital y me desepcione totalmente llevo mas de 5 horas esperando en la sala de espera que me atiendan con mi bebé de 1 año con 104 de fiebre y nada q ver. Pedí de favor que me le tomaran la temperatura de nuevo porque estaba demaciado caliente y nunca vinieron . 

Pinky Hart 

on Google

4 months ago

Call customer service just now verified everything. Except my blood type ha ha funny, funny. She wouldn't even let me log in or give me a recent password because I wouldn't give her my contact information for my emergency contacts like, why do you need to know my personal emergency contact. Horrible customer service. So I guess going forward.You need to verify what color your poop is.Your blood type, your emergency contacts and every other type of information just to reset a password. 

Jody Hoffer 

on Google

4 months ago

I was at the health campus 2/5/26 for routine bloodwork. There was a trainee and a regular person to draw blood. The trainee was going to take my blood. I told her to use the thinnest needle possible. In all my years of getting my blood work completed I NEVER experienced a worse blood draw. It was very painful me telling her several times to take the needle out. This girl was clueless obviously on how to draw blood. All that pain and she didn’t get the sample anyway. I left lightheaded and in tears. Our health care system is... read more