Penn Federal Credit Union

Richard Kuri 

on Google

2 weeks ago

This company has the worst customer service of any company I have ever dealt with. I normally don't give bad reviews but this company definitely deserves it. Their employees will intentionally try to aggravate you, and seem to enjoy it. This has happened to me over 20 times and even after speaking with a 'supervisor" it continues. It shows that upper management has no control or oversight of their employees. I rarely get what I called for accomplished. Bad news all the way around. 

Robbin Kidd 

on Google

a month ago

My call experience with an account rep was disappointing. She was very rude . She also hung up in my face when asked if she could give me an explanation as to why my application was withdrawn. Needless to say I took my business to another credit union. Thank you 

Joyce Church 

on Google

5 months ago

I been with this bank for about 20 yrs. Looove this bank. Tuesday and James I am most familiar with by name because of direct contact when I come in regularly and they are the first 2 faces you see. Talking about professional, my goodness these 2 young people are always on point, as I have gotten older and technology has gotten more difficult I appreciate their knowledge and willingness to help me with every question, but what I mostly adore about Tuesday and James is they know the customers as if they are their neighbor, do... read more

ForeverBreezy 

on Google

11 months ago

I give this place one star because of the customer service and I never give reviews this is my first review because they hurt my feelings treating me like I was a nobody I walked out crying . I went in to open a loan. They talk with a smart sarcastic tone everytime you ask them a question and when I ask for more information from the guy I don’t know his name it’s like he’s trying every way to not help me . For instance when I was told to set up a direct deposit to the savings account I’m asking him how do I do that now I und... read more