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Penn Federal Credit Union
- Finance
- Philadelphia, PA
About this business
Location details
3131 Walnut St, Philadelphia, PA, 19104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 3:30 p.m. | |
| Tue | 8:30 a.m. to 3:30 p.m. | |
| Wed | 8:30 a.m. to 3:30 p.m. | |
| Thu | 8:30 a.m. to 3:30 p.m. | |
| Fri | 8:30 a.m. to 3:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Solid institution!
Great Credit Union if you're a Penn employee. It is very easy to add to payroll can even tie in with workday.
This company has the worst customer service of any company I have ever dealt with. I normally don't give bad reviews but this company definitely deserves it. Their employees will intentionally try to aggravate you, and seem to enjoy it. This has happened to me over 20 times and even after speaking with a 'supervisor" it continues. It shows that upper management has no control or oversight of their employees. I rarely get what I called for accomplished. Bad news all the way around.
My call experience with an account rep was disappointing. She was very rude . She also hung up in my face when asked if she could give me an explanation as to why my application was withdrawn. Needless to say I took my business to another credit union. Thank you
I been with this bank for about 20 yrs. Looove this bank. Tuesday and James I am most familiar with by name because of direct contact when I come in regularly and they are the first 2 faces you see. Talking about professional, my goodness these 2 young people are always on point, as I have gotten older and technology has gotten more difficult I appreciate their knowledge and willingness to help me with every question, but what I mostly adore about Tuesday and James is they know the customers as if they are their neighbor, do... read more
Frequently asked questions about Penn Federal Credit Union
How is Penn Federal Credit Union rated?
Penn Federal Credit Union has a 3.7 star rating with 25 reviews.
When is Penn Federal Credit Union open?
Penn Federal Credit Union is closed now. It will open tomorrow at 8:30 a.m.
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