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Penn Family Medicine New Garden

2.0
  • Kennett Square, PA

About this business

All staff and providers at this practice are fluent in both English and Spanish. Se Habla Español. 

Location details

830 W Cypress St, Kennett Square, PA, 19348, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:30 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
2.016 reviews
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Jaclyn Mitchem's profile image
Jaclyn Mitchem 
on Google
4 weeks ago

All of the reviews you see about the front desk being awful are true. They put you in a never ending loop of being on hold. I have tried to call more than 4 times in the past week. Each time I was put on hold for more than 15-20 minutes at a time. When someone actually picks up they refuse to help claiming they are the only person working the front desk. I am so frustrated and upset by the way I am being treated. Don't use this office. They are the worst!! 

J Mel's profile image
J Mel 
on Google
a year ago
Anonymous's profile image
Anonymous 
on Google
a year ago

Todo era bien con ellos hasta que por un error de ellos ahora yo tengo que pagar un cobro de unos análisis de un poco más 800 dolares e estado tratando desde febrero que me solucionen eso y nadamas no hacen nada al respecto Nose por que les cuesta tanto trabajo aceptar sus errores y arreglarlos ahora resulta que no está en sus manos solucionar el Problema 

Yola Garcia's profile image
Yola Garcia 
on Google
a year ago

Todo era bien con ellos hasta que por un error de ellos ahora yo tengo que pagar un cobro de unos análisis de un poco más 800 dolares e estado tratando desde febrero que me solucionen eso y nadamas no hacen nada al respecto Nose por que les cuesta tanto trabajo aceptar sus errores y arreglarlos ahora resulta que no está en sus manos solucionar el Problema 

Anonymous's profile image
Anonymous 
on Google
a year ago

Where do I begin? I am so tired of watching my fiance suffer. I am so fed up with having to call and beg them to help. They are constantly withholding his medication refill for meds he's taken for over 15 years. Most recently, during the most difficult time we've had in our lives, they've hassled us for every refill. Evidently even though the blood work was only RECENTLY ordered my partner has been 'non-compliant,' for the last 3 years. And now he has to find time to get it done before they will do anything, leaving him tota... read more

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Frequently asked questions about Penn Family Medicine New Garden

How is Penn Family Medicine New Garden rated?

Penn Family Medicine New Garden has a 2 star rating with 16 reviews. 

When is Penn Family Medicine New Garden open?

Penn Family Medicine New Garden is open now. It will close at 5:00 p.m.  

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