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3299 Monier Cir A, Rancho Cordova, CA, 95742, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 4:00 p.m. | |
Tue | 8:00 a.m. to 4:00 p.m. | |
Wed | 8:00 a.m. to 4:00 p.m. | |
Thu | 8:00 a.m. to 4:00 p.m. | |
Fri | 8:00 a.m. to 4:00 p.m. | |
Sat | Closed | |
Sun | Closed |
They are awesome!
Had multiple great experiences with them and great customer service over the years. My number one magic place I recommend to my friends
Not sure what is happening at Penguin but their customer service is TERRIBLE ! I was shipped a damaged item, after 5 emails to customer service, three chats with "support" .. I was finally "supposed" to receive a return label .. only to find that they didnt attach the actual label .. Still waiting !!! Really sad .. I have spent THOUSANDS of dollars with Penguin but this is by far the worse experience that I have had ... and no one seems to concern with getting it addressed after over 3 weeks .. DISAPPOINTED
Horrible customer service; I ordered the wrong product and emailed support within one minute of placing my order and received an email a day later saying the item had already shipped but feel free to send it back when it arrives. This is why Amazon is putting small business out.
Penguin Magic has a 3.7 star rating with 35 reviews.
Penguin Magic is open now. It will close at 4:00 p.m.
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