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Penguin Magic
- Automotive
- Rancho Cordova, CA
About this business
Location details
3299 Monier Cir A, Rancho Cordova, CA, 95742, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Though they have a great platform and selection of products, their customer service is horrific. You cannot get a reply out of them at all. You’re going to need to escalate it to the BBB or just take your losses.
I am filing this complaint regarding ongoing unfair and unethical business practices by Penguin Magic Shop that have repeatedly harmed my business and misled consumers within a niche professional market. I am the original creator and trademark holder of the product name “Loops,” along with multiple signature magic effects that have been sold worldwide for many years. In the past, Penguin Magic copied and used my trademarked product name and related materials. That matter resulted in legal action, damages paid, and a period o... read more
Not sure what’s been happening as of recently but my order hasn’t processed at all. Usually these guys are good, even when there is a delay and I enquire I get a response within 24 hours. Been a week and no movement on my order or even a response.
My order has been in processing for several days while many others have processed with no issue. This is very unprofessional and the customer service team is not helpful at all.
best magic shop experience ever and I have been buying at magic shops for more than 30 years, great prices, excellent tutorials and amazing service. Order here you wont regret it !
Frequently asked questions about Penguin Magic
How is Penguin Magic rated?
Penguin Magic has a 3.6 star rating with 41 reviews.
When is Penguin Magic open?
Penguin Magic is closed now. It will open on Monday at 8:00 a.m.
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