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PenFed Credit Union

4.0

About this business

Our mission is to help our members realize every ounce of their potential. That's why we strive to provide best-in-class rates on loans, savings, and credit cards. In addition, our portfolio of award-winning credit cards offers incentives and innovative features that our competitors find hard to match. 

Location details

50 Irving St NW, Washington, DC, 20422, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
4.063 reviews
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Priscilla V's profile image
Priscilla V 
on Google
2 months ago

No access to assistance especially after hours. The app failed to allow remote deposit and froze so that I couldn't use any other app on my phone - even to make a phone. Representative told me he couldn't help because he isn't familiar with Samsung??? 

Matt Gipe's profile image
Matt Gipe 
on Google
3 months ago

Not sure what going on but nobody will answer the phone 

Max Esuabongh's profile image
Max Esuabongh 
on Google
6 months ago
Juan V's profile image
Juan V 
on Google
7 months ago
Jiyah Bolden's profile image
Jiyah Bolden 
on Google
7 months ago

Certainly! Here's a draft complaint that you can use on social media to draw attention to your situation: --- Today is supposed to be a day of celebration—my birthday—yet here I am, stranded in Washington, DC, with no access to my own money because PenFed has locked my account without just cause. On August 16th, I deposited two settlement checks from my previous employer, MAS Medical Staffing. I was told that the funds would be available on August 20th. Instead, when I tried to use my debit card, I discovered my account was ... read more

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Frequently asked questions about PenFed Credit Union

How is PenFed Credit Union rated?

PenFed Credit Union has a 4 star rating with 63 reviews. 

When is PenFed Credit Union open?

PenFed Credit Union is open now. It will close at 4:00 p.m.  

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