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PenFed Credit Union

2.1

About this business

Location details

1410 North Main Street, Salinas, CA, 93906, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.144 reviews
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Elena Volkova's profile image
Elena Volkova 
7 months ago

Very good service. No waiting time. Professional support. Thank you. 

April Tabarez's profile image
April Tabarez 
7 months ago

Worst customer service. They asked for the same documents multiple times. They take two days to review documents. I provided check stubs and was told I needed to provide more than the check stubs due to them saying they could not verify them. Worst bank 

Maurice Mcknight's profile image
Maurice Mcknight 
7 months ago

Love this place nice people ect... 

Jason Comin's profile image
Jason Comin 
7 months ago

Why PenFed Credit Union Let My Family Down – And Why Their Leadership Is Failing Members In a world where financial institutions constantly claim to “put people first,” I believed that credit unions — especially large, well-known ones like PenFed Credit Union — would stand behind that promise. Unfortunately, my experience has proven otherwise. Earlier this year, while my wife was nine months pregnant, our family faced a brief but difficult financial challenge. I reached out to PenFed to request a simple one-month loan deferm... read more

LOREX SCAMMERS's profile image
LOREX SCAMMERS 
7 months ago

James Schenck: The Worst CEO of 2026 and PenFed Credit Union – A Nightmare for Customers If you are considering banking with PenFed Credit Union, think again. Based on my personal experience, this institution, under the leadership of James Schenck, has proven to be the worst credit union in the world in 2026. Their practices are not only unhelpful—they are actively harmful to customers in need. During a critical time in my life, when my wife was nine months pregnant, we urgently needed a one-month deferment on our loan. Inst... read more

Frequently asked questions about PenFed Credit Union

How is PenFed Credit Union rated?

PenFed Credit Union has a 2.1 star rating with 44 reviews. 

When is PenFed Credit Union open?

PenFed Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

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