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Penelec

1.5

About this business

Location details

2312-2334 Oakland Ave, Indiana, PA, 15701, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.560 reviews
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Amanda Alvarez's profile image
Amanda Alvarez 
a month ago

My mothers electric bill is through the roof and nobody in the building could understand why WE FOUND OUT ITS ALL RUN BY AI AND THERES NOTHING YOU CAN DO ABOUT IT 

k c's profile image
k c 
10 months ago

ZERO STARS. i had to give 1 star, Everyone who can, learn how to SAFELY have your own resources for energy OFFGRID. Mindnumbingly horrific trying to get through to the correct department for Penelec to fix its error before it shuts off my service. (And when trying to set up service two weeks ago. It took an entire day.) No matter what time of the day called, wait, get wrong department because the department needed isn't given on automated options. Wait wait wait wait....... Received one call back who immediately put me strai... read more

bonnie woods's profile image
bonnie woods 
10 months ago

I would just like to thank the Penelec guys that changed the light on my pole in my yard today. I didn't realize that it took so much. You guys did a wonderful job. My dog would actually be friends with you. Love you all & stay safe out there. 

Theresa Ireland's profile image
Theresa Ireland 
11 months ago

If I could give negative stars, I would. This company is absolutely terrible. Twice I’ve set up electronic payments, and they never actually set it up on their end either time. I didn’t find out until I had to call for other issues. Then they turned my power off without any kind of notification. No phone call to two different phone numbers on the account. No email. No snail mail. So then they charge a lot of money to disconnect and also reconnect after their own errors that they refuse to take accountability for. I’m so very... read more

Randy Rodkey's profile image
Randy Rodkey 
a year ago

On hold for 1hr 45mins. Got hung up on. 

Frequently asked questions about Penelec

How is Penelec rated?

Penelec has a 1.5 star rating with 60 reviews. 

When is Penelec open?

Penelec is closed now. It will open on Monday at 9:00 a.m. 

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