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Penelec

1.4

About this business

Location details

2312-2334 Oakland Ave, Indiana, PA, 15701, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.461 reviews
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Dustin C's profile image
Dustin C 
4 days ago

Tried to get a call back the phone rings once and goes straight to messaging They refuse to speak to me I owe them nothing They're trying to force me to pay $294 deposit I've had my apartment 2 months and they're already trying to put me out on the street They refused to accept my warm application they refuse to communicate with me in the matter of removing the security deposit and they refused to accept my information and now after working a decade to stay off of the street they're trying to put me back on the street They k... read more

Amanda Alvarez's profile image
Amanda Alvarez 
4 months ago

My mothers electric bill is through the roof and nobody in the building could understand why WE FOUND OUT ITS ALL RUN BY AI AND THERES NOTHING YOU CAN DO ABOUT IT 

k c's profile image
k c 
a year ago

ZERO STARS. i had to give 1 star, Everyone who can, learn how to SAFELY have your own resources for energy OFFGRID. Mindnumbingly horrific trying to get through to the correct department for Penelec to fix its error before it shuts off my service. (And when trying to set up service two weeks ago. It took an entire day.) No matter what time of the day called, wait, get wrong department because the department needed isn't given on automated options. Wait wait wait wait....... Received one call back who immediately put me strai... read more

bonnie woods's profile image
bonnie woods 
a year ago

I would just like to thank the Penelec guys that changed the light on my pole in my yard today. I didn't realize that it took so much. You guys did a wonderful job. My dog would actually be friends with you. Love you all & stay safe out there. 

Theresa Ireland's profile image
Theresa Ireland 
a year ago

If I could give negative stars, I would. This company is absolutely terrible. Twice I’ve set up electronic payments, and they never actually set it up on their end either time. I didn’t find out until I had to call for other issues. Then they turned my power off without any kind of notification. No phone call to two different phone numbers on the account. No email. No snail mail. So then they charge a lot of money to disconnect and also reconnect after their own errors that they refuse to take accountability for. I’m so very... read more

Frequently asked questions about Penelec

How is Penelec rated?

Penelec has a 1.4 star rating with 61 reviews. 

When is Penelec open?

Penelec is closed now. It will open tomorrow at 9:00 a.m. 

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