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Penchecks Inc - La Mesa, CA

4.3
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About this business

Location details

8580 La Mesa Blvd #101, #100, La Mesa, CA, 91942, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
4.3478 reviews
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Luke N.'s profile image
Luke N. 
on Birdeye

8 months ago

I worked with Rhonda on the phone and she was patient and helpful to me throughout the entire process.  

Art B.'s profile image
Art B. 
on Birdeye

9 months ago

Today I spoke with Laurie who was friendly and extremely helpful. She was able to step me through the web pages to accomplish what I was looking for. A great example of customer service! Thank you Laurie! 

Roger S.'s profile image
Roger S. 
on Birdeye

9 months ago

i had issue with my 401 employee reteirment plan which was carried forward to your end.. i did call in to discuss the issue. and to find a solution.. i was attended by a customer care personal named Laurie.. who was a good listener, knows her product and her roll. and top of all she was humble, polite good listener and had solutions for my queries right on top of her fingers.. was happy and delighted to getting my issue resolved on a positive note  

Nichole R.'s profile image
Nichole R. 
on Birdeye

9 months ago

Dealing with money makes me nervous. Going to the penchecks website didn't help; it had circular links and offered little to no useful info except to emphasize calling a CSR. My call put me through to Laurie. She was fantastic. She directed me to the proper site where I could get info. She made sure everything worked out promptly and properly. Laurie was personable and professional. She handled my needs in about 5 minutes-- which eliminated any further stress, instead making me relieved. Give her a raise!  

Roosevelt J.'s profile image
Roosevelt J. 
on Birdeye

a year ago

I called Penchecks and Rakia was my agent that assisted me with my needs. She was a great help to me and was very patient and professional. HR, good job in hiring this agent.  

James T.'s profile image
James T. 
on Birdeye

a year ago

LAURIE , WAS A GREAT HELP . VERY PROFESSIONAL, THANKS SO MUCH . J W TAYLOR  

Doug W.'s profile image
Doug W. 
on Birdeye

a year ago

I needed a little help with a ESOP and Lori was totally awesome. She was with me the whole time, walking me through the process, and her kind words and humor were more than welcome and refreshing... Ask for Lori. 

x0x0x's profile image
x0x0x 
on Birdeye

2 years ago

If i could give no stars for this ira company Penchecks Trust deserves it. This company sends me letter. THEY opened an account for a Penchecks Trust's Automatic Rollover/Missing Participant IRA program from a former employer 401k. I don't want a Cash Lump Sum check mailed to me, for tax reasons. This check is NON Qualified check so I must pay penalties and taxes according to them. DON'T use this ira company for your retirement money.  

Donna T.'s profile image
Donna T. 
on Birdeye

2 years ago

A huge Thank you To Holly for helping Me. Your customer service is so awesome. 

Frequently asked questions about Penchecks Inc

How is Penchecks Inc rated?

Penchecks Inc has a 4.3 star rating with 478 reviews. 

When is Penchecks Inc open?

Penchecks Inc is closed now. It will open tomorrow at 9:00 a.m. 

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