Pearle Vision

Michelle D. 

on Citysearch

13 years ago

In June of 2012 I purchase a pair of glasses for my son at Pearle Vision at 3811 S. Cooper St #2004; Arlington, TX 76015 for $99. Within one week of the purchase, the frames simply fell apart. We took them back to Pearle Vision; the gentleman working there looked at them and said the frames were defective. To which I told him, “OK, if you sold me defective frames one week ago and they are already broke can you please replace them.” To which he told me no, because we only paid $99 for the glasses and the glasses that they sel... read more

Lizzie L. 

on Citysearch

14 years ago

Disgusting service – Never been treated so badly in my life. The staffs are rude. They don't like to be asked a lot of questions, because they're dishonest in their sales. I was suspicious that my frame was the display though I had ordered it with the full price (not on reduced mark) as the frame looked quite used. They also gave me a lesser quality of lenses (lower refractive index) than what I had ordered. I felt I was being fooled, disrespected, and unappreciated for my business. I had to dig for the truth, basically ques... read more

cnctax 

on Citysearch

14 years ago

Very RUDE customer service and ridiculously high prices! – If I could give it negative rating, I WOULD in a heart beat. I've been to this location last week. The lady there was VERY RUDE and their eyeglasses (frames and lenses) are ridiculously expensive. Pearl Vision is a SCAM!!! Whatever you do, please, do not, I repeat, do NOT go to Pearl Vision!! Unless you want to waste your money and receive bad service. 

Contributor 

on Citysearch

19 years ago

Editorial Review – National glasses chain offers exams for adults and children, plus a choice in frames and lenses.