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Pearl Izumi
- Business Services
- Louisville, CO
About this business
Pearl Izumi USA Inc. is one of the leading providers of sports apparel and accessories in the world. The company s name was derived from the gem pearl and an area of Japan known for its clear water Izumi . It provides special sports products for men and women, such as apparel, footwear, base layers and other sports accessories. The company has been distributing in the United States since 1981. It sponsored the U.S. National Team that won nine gold medals in the 1984 Olympic Games and several major trade teams during the mid-... read more
Location details
101 S Taylor Ave, Louisville, CO, 80027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Customer Service is the worst in the business. Emails and voicemails won't get responses. My order took over 3 weeks to get filled and only because I called and stayed on hold for 30 minutes to get a resolution. Initial package arrived 10 days after ordering and I was promised expedited shipping that never happened. It was incomplete; 1 item became not in stock even though it was in stock when I initially placed the order over a week prior. Crickets on any email/voicemail requests for information on status of the backorder i... read more
Customer Service is the worst in the business. Emails and voicemails won't get responses. My order took over 3 weeks to get filled and only because I called and stayed on hold for 30 minutes to get a resolution. Initial package arrived 10 days after ordering and I was promised expedited shipping that never happened. It was incomplete; 1 item became not in stock even though it was in stock when I initially placed the order over a week prior. Crickets on any email/voicemail requests for information on status of the backorder i... read more
Tried to call the number listed on the website and every option that you choose under the consumer part of the phone tree hangs up on you. Pretty funny considering the "your call is VERY important to us" recording.
I purchased the PRO cycling shorts... And now they are made in China.. And you could tell the difference of poor quality cycling shorts. I cycle between 40-70 miles.. I need good quality shorts..please take care of your product and no cheap labor (Uighurs labor)....
Frequently asked questions about Pearl Izumi
How is Pearl Izumi rated?
Pearl Izumi has a 2.8 star rating with 14 reviews.
When is Pearl Izumi open?
Pearl Izumi is closed now. It will open tomorrow at 9:00 a.m.
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