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P.B. Bell
- Property Management
- Scottsdale, AZ
About this business
Apartment Property Management, Commercial Management and Development.
Location details
8434 N 90th St #100, Ste 100, Scottsdale, AZ, 85258, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The property is incredibly mismanaged. Leasing office is NEVER on-time, NEVER available, CREATES a very hostile culture with tenants, and is overall just very LAZY and enjoy challenging the tenants. They can barely find time to replace the coffee pods for **** sake when 50% of the time they aren't even working - just distracting themselves with their phones and hiding from tenant needs. Its so PATHETIC and having 1 amateur leasing manager and assistant is so pathetic for how large and important our building is in Arcadia. CH... read more
Business response:
We are disheartened to hear that a resident of the community feels that they have had less than an exceptional experience at one of our communities. And, the mention of the interaction in the elevator is the first that we've heard of an elevated/threatening interaction while stuck in the elevator. We were aware that the elevator misfunctioned and did not hear from any other resident. The elevator vendor was called in after hours to service and repair the elevator. Our onsite management team strives to provide excellent custo... read more
incident happened at the Lakeside property that they manage:I lived in this community for almost 2 years.Management is misleading and disingenuous and engages in questionable business ethics not only towards future residents but also the current and past residents.If you search online reviews, you will find that the leasing office employees not only post their own 5 star reviews, but also respond to them (please see screenshots.)************** Manages the property and can be contacted by calling the leasing office.In all fai... read more
Business response:
Thank you for taking the time to provide a review. We are sorry that Lakeside is not meeting your expectations. It is frustrating when crime occurs, and it unfortunately happens in every zip code. The proper authorities are the best resource to report and assist you when a crime occurs. Please know that all reviews are responded to by a reputation team and not the onsite employee. Lakeside is a lovely community and yes, there are several employees who call it home. As residents of Lakeside Apartments, they are welcome to rev... read more
Paula at Montage at Pecos ranch is extremely rude and unprofessional. PB Bell will non renew your lease if you make any complaints so be warned and do NOT rent from them
We just moved in and they didn't clean anything. I told them I'm not going to move in if my apartment is not ready to move in, they lied to me about them cleaning. After they lied, this is what I found upon move in: they didn't change any of the air filters throughout the apartment, one of the hall closets smells of urination, the previous owners left a pee pad out on the patio which is probably why the closet reeks of urine, the sliding patio door blinds are dirty and broken and all the other blinds in the house are dusty, ... read more
Business response:
Dear ******,Velaire strives to provide residents with a home they will enjoy, and love. We are very disappointed that expectations were not met for your move in. We apologize that your home was not move in ready. Please know that our team walked your home the day before your scheduled move in. As indicated in your review, our team identified that the cleaning vendor did not meet our move in ready standard and called you to request that your move in be delayed from the morning to the afternoon of the same scheduled move in da... read more
Is it possible to leave zero stars? I guess not. So they overachieved by default with one star. DO NOT rent from *************************** located in North ****. They are owned by ** ****. The complex is in a bad part of the neighborhood. There have been cars and trucks that have run into apartment living rooms and trees. No joke. Read the ********** article from March 2020. A truck ran into my neighbors living room and three days later a truck him a tree on the other side of me. In addition, they give you zero notice they... read more
Business response:
Thank you, ******* for bringing your concerns to us. We see that you've been a resident for more than 5 years and we thank you for choosing our community as your home. As you know, we manage the apartment community and not the traffic/drivers and its unfortunate if accidents occur and they do occur in every zip code. Of your concerns, we can address the notice period to enter a unit and unleashed dogs. Our team provides notice before going into a unit for inspections and/or to change filters. As you mentioned we do offer acc... read more
Just want to warn others, I lived at Montage at Pecos ranch in Chandler AZ. Moving in to the complex there were so many issues, holes in my wall, screen door broke, constant floods in my bathroom. Not to mention the constant break ins of our mailboxes, dog poop everywhere, roaches and loud neighbors. This company is just out for money you will have a move out cost no matter if your apartment is clean or not. I was charged for my carpet which they stated was in bad shape under my couch which was false. At first they stated th... read more
My apartment complex was recently sold to a new owner who has a new management company and I greatly miss PB Bell. The property was clean and well run. And they always responded to maintenance requests quickly.
Business response:
Hello Robert, Thank you so much for taking the time to share your thoughts about P.B. Bell. We appreciate hearing from customers with great experiences. When your next home search begins, be sure to check out our other communities. We'd love to have you call any of our communities home. Thank you again. Sincerely, P.B. Bell
I currently reside at Montage At Pecos Ranch I have been living here for 10 months. I received a letter on January 28th 2018 welcoming me to renew my lease. 13 days later on 2/5/18 I am receiving another note that states "Management has elected not to permit the Rental Agreement to continue beyond expiration term. I have numerous questions on why all of a sudden I am prohibited from extending my lease or renting from any other PB Bell locations without any explanation. I feel like I am being discriminated against and also Mo... read more
Business response:
We regret that Ms. ****** has had a negative experience while living at Montage at Pecos Ranch. The lease agreement states that the total rent due each month is $1,190.60. This is the same amount that we have charged the ledger each month. The payment amounts differ from month to month mostly due to rounding. Some monthly payments by Mr. ****** have been over paid and others underpaid. The months in which underpayments were made, the credit on the account from previous overpayment was not large enough to cover the remaining ... read more
I moved into Lakeside Apartments Thanksgiving 2016 within the first month my toilet overflowed three separate times ruling valuable rugs and nice towels that I owned I contacted the property manager and she was helpful her name was DeeDee she made every attempt to appease me but told me she could do nothing for my loss I was referred to Amy Campbell the portfolio director for PB bell when I contacted Amy she refused my claim saying that an active God had compromise their plumbing lines and that they were not responsible as a... read more
Business response:
It is unfortunate that Mr. ******* had this experience in late 2016 while residing at one of our properties. This incident occurred over a year ago. Whether renting or owning, it comes with unforeseen issues from time-to-time. This incident was an unforeseen issue with tree roots growing into and blocking the main line and was not the fault of the onsite management, landlord, owner or the like. When these situations do occur, however, these persons previously mentioned have the responsibility to address the issue and remedy ... read more
Frequently asked questions about P.B. Bell
How is P.B. Bell rated?
P.B. Bell has a 3.6 star rating with 162 reviews.
When is P.B. Bell open?
P.B. Bell is open now. It will close at 5:00 p.m.
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