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Payless Collision & Service is a full-service auto body collision repair center. We work with all major insurance companies and can help coordinate all the logisitical needs for repairing your vehicle. When it comes to having your vehicle repaired, Payless provides top service and quality. Call us to set up an estimate or discuss your need. We are also a full service maintenance, and detail service center. We are dedicated to serving Southcentral Alaskans and ensuring their vehicles are taken care of as best as possible. Our... read more
625 Gambell St, Anchorage, AK, 99501, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
They’ll get the job done eventually. The customer service is good. I’ve had to call for updates because the texts aren’t going through, and I’ve had to rent for a month and a half and longer. I’m grateful, truly. But I’ve been waiting for almost 2 months.
I was in an accident around Jan. 6. I was referred to Payless by my insurance. They were not able to get me in until Feb. 5 so we made an appointment. My car was initially driveable and I didn't want to use up my renters insurance until they were working on it so I was driving it for a few days. After about a week, my car started making a terrible metal on metal grinding noise and couldn't be driven so I had no choice but to start using my renters insurance. It was enough to get me through to the end of February still so I t... read more
First and foremost I would like to say that the customer service in terms of attitude was wonderful, but that is where the highlight ends. There is an extreme disconnect in the information provided from the company versus what my car insurance tells me. Additionally there is simply a lack of communication all together, with updates only being provided 2 times a week if that. When more damages were found, instead of calling to speak with you to go over potential delays and issues, they send you a text. Overall, I was recommen... read more
Highly HIGHLY recommend these people! Got me in the morning I called for an estimate and helped me with the insurance process. Saved me from having to pay out of pocket as well. Super kind and very helpful, go here if you want to be treated right!
AL was very kind and helpful. I will be recommending this business to anyone who needs it!!!
Payless Collision has a 4.6 star rating with 105 reviews.
Payless Collision is closed now. It will open tomorrow at 8:00 a.m.
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