Payless Car Rental

T 

on Google

a month ago

They were busy did not document the accident properly for the car they loaned to me before giving it to me. I saw the white "x"s and assumed they must have documented it, but I took a pic. My mind was on my mother's death a few days before.after the fact I realized, they did not give an email receipt after they loaned it to me, no reciept after I returned it 2June. 3Jun they charged my card for insurance and gas refill which I already paid for insurance from priceline, I filled up the gas before dropping off. The customer se... read more

Desiree 

on Google

2 months ago

Horrible customer service. They are extremely unprofessional and rude. Over charged fees, will never use again. 

João P Brandão 

on Google

2 months ago

Rented at Ontario airport. Car was fine at a decent price. Worker said they would send email with receipt upon returning the car Tried calling the number is out if order. They share a desk with Avis so calling it goes to Avis 800 number. Called payless 800 number. They said will send email from the automated voice. Pressed to talk to human. They are closed. It's 7 PM in CA. I can't submit an expense report 

Don Frasco 

on Google

4 months ago

I've rented cars from his place numerous times. Easy access from ONT via free shuttle service. Lots of.cars to.choose from I rent from Alamo, Avis, National, Enterprise, and Payless. Customer service are friendly and helpful. Fox and Eurocar free shuttle service is located in this center. The reasons why I gave it 4 stars is because their shuttle service is slow. 

Eric Cheong 

on Google

7 months ago

Will do Turo next time. Rented cars several times here, airport shuttle is packed and counter always seems understaffed for the long lines.