Rebecca Grace on Citysearch
12 years ago
03/24/2011, 12:31 PM
Fabulous Holistic Resource for Ballantyne-Area Pets! – I am so excited that I found Pawtique, and that it's right around the corner! The first time I went in, I was a little flustered because I didn't recognize any of the dog food brands. We have been without a dog for 7 years, and back in the day I thought I was doing great by feeding Eukanuba. But when I started researching dog foods online, what an eye-opener! I went back to Pawtique with a printout of the top-rated wet and dry large breed puppy foods recommended by some of the internet ratings sites, and was pleased to see that Pawtique had many of the top-rated brands. What's more, the staff is so knowledgable and genuinely concerned about my pets, and shared a wealth of information about different foods without pushing me one way or the other. They also recommended vets (haven't checked them out yet) and a trainer that we absolutely love. Our little rottie puppies are lucky we found Pawtique!
I've been reading through some of the negative reviews others have posted, and just wanted to add this: If you are happy with the products and services you can get for your pets at big box chain stores like Petsmart, Petco, and Walmart, then Pawtique is probably not for you. Pawtique is a holistic pet store catering to those pet owners who are looking for premium pet foods and who are looking for a different way to care for their animals. Anyone who knows anything about economies of scale would not expect prices at a small, independently-owned boutique store to be comparable to prices at a place like Walmart. Pawtique doesn't even carry things like crates, pet gates, etc. I get those things at Petsmart. I shop at Pawtique for grain-free holistic dog foods and treats that I can't get a the big box stores. As a small business owner myself, I enjoy supporting other small businesses and I'm willing to pay more at Pawtique because I value the products, service, and knowledge I can get there.
Just because a product or service offered by a business is not something you personally value does not mean the business is rude or has a bad attitude. Maybe I think the prices you pay to get your hair done are outrageous because that's not a high priority with me, but the fact that your hair stylist charges more than I want to pay does not automatically make her rude. If I say something offensive to her about her prices, like "are you INSANE? I can get my hair cut for $10 at SuperCuts," how would you expect the hair stylist to respond to me? If she tries to explain the difference between her experience and services and what I can get at SuperCuts, does that mean she's rude?