Paul's Garage Door Repair

danny sloan 

on Google

a week ago

I called in the morning to discuss some issues I was having with my garage door. It had been acting up, starting and stopping unexpectedly after I pressed the button, and it would only close a little before opening back up. I wasn’t sure if I needed new rails, rollers, or electrical work. They were able to schedule me for the same day between 1 and 3 PM. Although they arrived around 3:30, I appreciated the call I received an hour prior letting me know they were running a bit late. I have to give 5 stars for their customer se... read more

norah wade 

on Google

4 months ago

Finding myself in urgent need of a garage door replacement, I had been comparing quotes from numerous companies, but their prices exceeded my budget and required pre-ordering. The wait time for installation was also estimated to be up to four weeks. However, when I contacted Paul's Garage Door Repair, they gave me a reasonable quote. I inquired about their location in Lacey to preview the door before purchasing. My wife and I visited, and the quoted price remained consistent. The door was exactly what I had been searching fo... read more

Elaine Cisneros 

on Google

6 months ago

I found myself in a tricky situation, having a broken garage door spring that was larger than what local stores carry. I had reached out to several places, but most only offered limited assistance, insisting on scheduling an appointment for an inspection. That's when I called Paul's Garage Door Repair and experienced the most incredible customer service! The team, including Billy and Miguel, engaged with me, asked insightful questions and even utilized FaceTime to understand my situation, which involved an untypical garage d... read more

Cody Schaefer 

on Google

6 months ago

I expected that the MyQ door opener and camera would be integrated into my network and mobile phone, and indeed, I was able to do it. The garage door installer, Billy, displayed professionalism and efficiency. Billy ensured that the installation was done correctly and that the remotes and keypad were properly configured and working. Overall, it was a pleasant experience with Paul's Garage Door Repair. They are our preferred service for this type of work in Lacey. We've had two openers and a door successfully installed. 

Ann Simon 

on Google

7 months ago

our garage door was stuck halfway on one side and completely down on the other. being clueless about garage doors, my spouse and i were in a state of panic, worried we'd have to leave the garage open overnight with all our tools exposed. taking a chance, we called a local garage door installer in lacey. we feared having to wait for service, but they sent miguel over on the same day! he arrived in less than an hour and had the problem fixed within the next hour! his efficiency and experience left us thoroughly impressed. we d... read more