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Paul White Chevrolet, INC.

4.4

About this business

Location details

1 James River Rd, Cabin Creek, WV, 25035, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.4151 reviews
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Ray feskens's profile image
Ray feskens 
3 years ago

Terrible shop. Worse customer service. I brought my 02 duramax in to power thinking they would be a good shop being a dealership. There was a problem in my transmission. I asked that they replace the TCM. It was supposed to be an in and out job. I ordered the parts well in advance. It took nearly a week to get it back. Made it 6 miles and broke down. When I called them that night the service manager went immediately on defense and treated me horribly. After having towed back they had it for well over a week said they were wa... read more

Gracious Tembo's profile image
Gracious Tembo 
3 years ago

Oil Change When my car showed it needed oil change before the assigned due date ,I called to report my problem, and Mike was very generous and kind. He told me to bring the car right away. Thank you. 

Shawn Davis's profile image
Shawn Davis 
3 years ago

Loving my new Camaro absolutely an all around great buying experience . They gave me a great trade in value for my truck, were straight forward and didn't try and tack on a bunch off hidden fees. I will certainly be back. 

Business response:

Hi Shawn, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Friendly Chevrolet, LTD. 

Brian's profile image
Brian 
3 years ago

Unresponsive After spending around $3000 to have an oil pump repaired, I drove 150 miles only to have the transmission overheat and the front differential litterally exploded as well as the torque converter. The front differential appears to have overheated casuing both issues. The front differential was removed while repairing the oil pump. Called the service advisor who stated he would speak to the mechanic and call me back that day. I never received a call from him. I was contacted by Fonda Tibke who is the buisness devel... read more

Business response:

Hello Brian, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact us to get in touch so we can work towards an understanding. Thank you. Sincerely, Darryl Stewart - Service Manager (701) 223-5800 dstewart@puklich-chevrolet.com 

Shelly Rhoades's profile image
Shelly Rhoades 
3 years ago

Awesome service When my truck broke down Eron Griffon was amazing at getting my truck in and getting me a loaner to get me to work and my truck was done in under a week the service department is also amazing 

Cindy Standley's profile image
Cindy Standley 
3 years ago

Greatest service ever. Recommend shopping at this From the sales to the service department was awesome! We were treated like royalty. There was a small issue on the truck my husband wanted fixed. The manager jumped right on it. The service department took the time to listen to my husband and the truck was fixed perfectly. I highly recommend this dealership to anyone shopping for a vehicle 

Liana's profile image
Liana 
3 years ago

Five stars Eron Griffin with Power Chevrolet is the best,He took the time to find what best fit my budget and still getting me into a truck. Few hiccups on my end but still made it work out. 

Hernandez, Jesse U's profile image
Hernandez, Jesse U 
3 years ago

2022 New Truck Always helpful. Did a great job on servicing my vehicle. 

Le Etta's profile image
Le Etta 
3 years ago

Best Dealership!!! Amazing sales people, so friendly and willing to work with us on our new car and trade in. Don was so friendly and Phil who worked with our children in the past even called to than us for our purchase and congratulated us on our new GMC Acadia! 

Business response:

It is reassuring to know Don and Phil provided you with a hassle-free and great shopping experience. Puklich Chevrolet’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions. Best, Steve Zaun - General Manager - (701) 223-5800 

Frequently asked questions about Paul White Chevrolet, INC.

How is Paul White Chevrolet, INC. rated?

Paul White Chevrolet, INC. has a 4.4 star rating with 151 reviews. 

When is Paul White Chevrolet, INC. open?

Paul White Chevrolet, INC. is closed now. It will open tomorrow at 9:00 a.m. 

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