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118 Morristown Rd, Bernardsville, NJ, 07924, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 4:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Not a great place to go for service I took my car (VW Jetta) here because the check engine light came on. The customer service person called me to tell me I needed to replace the catalytic converter at a cost of $1100, but could not tell me what the cat. converter does or why I needed a new one. I think a business that is asking for that much money should be able to explain the part to you! The person I worked with was not able to answer the questions I asked. I ended up taking my car to Como Imports, which was recommended b... read more
Director of Programs and Services I am always very impressed with the service and the team at Luther Westside Volkswagen. This last time I worked with Rhienhardt and Justin in service, they were both extremely helpful and made my visit a pleasure. It is always an inconvience when you need to bring in your car, but they make it almost a pleasure. I also appreciate all the communication I receive from e-mails and the methods of follow up.
VW owner I have been a VW owner for 30 years. I have owned additional other cars for work over the years, but nothing compares to the quality of a VW, including the body design, the interior design, & the engine. The customer service & the sales people at Westside are ALWAYS on the ball & attentive to my needs.
AVOID AT ALL COSTS I purchased a vehicle from West Side 3 years ago and was lied to about the promises made with the purchase. They promise a full tank, discount gas & in this case free washes and oil changes for life. When I picked up the car they had to take it back to fill it up only at my request. The discount gas card and other discount service coupons were never provided & the oil changes / car washes were ignored. When I called to complain, that sales person was no longer with the company and they would no honor what ... read more
Edina Family from Cairo Our experience was very good. Helton was helpful, thoughtful and listened to our needs in looking for a used car within our budget that worked for our family. The only drawback was how long it took to meet with the purchasing manager because of how busy it was that day.
Great Customer Service & Quality Work My experience at HM was a good one. I had a BAD experience with another dealership just after I bought my car (warranty/tow problem with awful customer service) and so I stayed away from dealerships for 7 years. However, I had occasion to come back for a recall type issue and was pleased with the emphasis on customer service at HM. I got great customer service and quality work, so I'm glad I gave them a shot.
Simply the best! I recently moved to the area and went to Herzog Meier Volvo to get my C70 serviced and I canât tell you enough how impressed I was. The service was preformed without issue, they provided a nice waiting area for me to wait and even have FREE wireless internet access so I was able to work while I was waiting. Simply amazing service. Tim
Herzog-Meier Volkswagen service dept. stinks. Although I haven't been to the service dept. in several years, I do not have pleasant memories. As a woman, I felt completely demeaned each time I walked in, and they were constantly trying to get me to agree to extra services on my car that I absolutely did not need. NO THANKS!
Herzog-Meier = Dishonesty & FRAUD Iâve had the worst sales and service experience with Herzog-Meier than Iâve had ever in my life before. Not only they sold me a lemon âa bad lemon- that was way overpriced, they messed up the loan application, messed up my social security information and messed up anything that they possibly could. Then when the car started showing problems, they didnât stand behind their promises, they charged me ridiculous amounts of money for repairs that I could only do at Herzog-Meier (lock on t... read more
Paul Miller Volkswagen has a 4.7 star rating with 1,173 reviews.
Paul Miller Volkswagen is open now. It will close at 8:00 p.m.
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