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Patterson Tyler Service Center

3.6

About this business

Specialties: Our founder has been in the auto industry for years, first getting his start as an automotive technician while he was in high school. Then, after nearly a decade moving his way up at a dealership, he realized it was the right time to open his own dealership and service center. At our locally owned shop, we're dedicated to helping our community and making the car-buying experience one you enjoy. We take a low-pressure approach to sales that's focused on you finding the new (or pre-owned) ride you want. So stop in... read more

Location details

3120 S SW Loop 323, Tyler, TX, 75701, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
3.627 reviews
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Crystal Brunett's profile image
Crystal Brunett 
on Google
a year ago

Worst place I've ever been. You can bet i will drive to Dallas for all the services on my jeep. So utterly disgusted with how customers are treated. I spent $560 on parts to fix a friend's car. they told me i had to prepay for the parts, so i did. Then they told me nevermind the original estimate of $1500 is now $7000. When we asked if they could just fix the part we asked, they said no and to come get the car. So, for no work. No labor. And pre paid part. They could only give me $120 back on the parts i pre paid for, and th... read more

Andrea Walker's profile image
Andrea Walker 
on Google
a year ago
Ryan Merrell's profile image
Ryan Merrell 
on Google
2 years ago

Diagnosed wrong problems. I was supposed to get a refund but didn’t. I was without a vehicle for months. It ended up being a minor issue. Spoke to several different managers and they would never get back with me. I had to give up on them making it right. 

mckenna cox's profile image
mckenna cox 
on Google
2 years ago

Worst service I’ve ever dealt with. It took a month for them to take my car in and actually fix the problem with my engine. They priced me $1200 for my AC to be fixed but priced my dad who paid for it only $650 for the same ac fix. 2 days after getting it back from it being at the shop for almost 2 weeks, my heater doesn’t work. They also left some cover hanging down off the bottom of my car when I picked it up. Worst service department to deal with 

Bethany Zamora's profile image
Bethany Zamora 
on Google
2 years ago
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Frequently asked questions about Patterson Tyler Service Center

How is Patterson Tyler Service Center rated?

Patterson Tyler Service Center has a 3.6 star rating with 27 reviews. 

When is Patterson Tyler Service Center open?

Patterson Tyler Service Center is closed now. It will open at 7:00 a.m. 

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