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Patlive

4.0

About this business

PATLive is a US-based 24-hour live answering service located in Tallahassee, FL. Our highly trained virtual receptionists have been serving thousands of businesses around the country for nearly 30 years. We invest in the latest technology and only hire the best people for our 24/7 answering center. Call us today at 1.800.775.7790. 

Location details

2639 N Monroe St Ste 200B, Ste 200, Tallahassee, MO, 32303, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.033 reviews
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Valli Keller's profile image
Valli Keller 
7 years ago

We've been very happy with Pat Live. They are responsive and, if I don't call them back about an issue they are bringing to my attention, they persist. Their follow through and courtesy are epic. 

Bill Wilson's profile image
Bill Wilson 
7 years ago

I am not a client of PATLive. I actually called a business and thought the "receptionist" was phenomenal in not only taking my message but answering my questions. I immediately asked the owner how he found her and trained her. He said PATLive. 

Rob Palko's profile image
Rob Palko 
7 years ago

This company has by far the worst customer service of any company I've worked with in the past. Good luck getting someone to call you back or following through with any requests. I'm fairly certain they file any requests in the Lost In Space file. Just some food for thought from someone that has worked with this company for a number of years. 

Jeremy Goldsborough's profile image
Jeremy Goldsborough 
7 years ago

I cannot say enough positive things about this company. They have saved my business hundreds of hours and thousands of dollars in support time over the last 6 months. Highly recommended! 

John Morrison's profile image
John Morrison 
8 years ago

This company stopped our service due to a credit card decline of $20 without talking to anyone. They obviously never attempted to charge the card again and threatened collection. This is not a company we trust any longer. The low fee is due to the low care they must have for their clients success. 

Martha Ferguson's profile image
Martha Ferguson 
8 years ago

PATLive has been and still is a great business partner for my company. Because I am a small business I'm not always able to answer the phone and it's great to know that my potential customers will always call and hear a kind voice on the other end! They are a great extension and representation of my brand! 

John Brockway's profile image
John Brockway 
9 years ago

PATLive is an great company with exceptional staff. We utilized their reception services for a massage promo we ran at the office. We provided our patients with a special massage promo line to call, that PATLive provided to us. Every call was handled well, according to our scripting, and the caller's info and nature of the call was forwarded to our office by email. This made it really easy to be able to follow-up with our callers on a first come, first serve basis. 24/7 call handling and support is a rarity, one which I'm th... read more

Donald Beeman's profile image
Donald Beeman 
9 years ago

My Partners rely on their ability to reach us 24/7. Due to the costs of having paid staff working 3 shifts, we secured PATLive as our after hours receptionist. Their service level is great! They are based here in the United States, professional, and experienced. We rely on them to ensure that our valued customers can reach us when the need is present and at a cost that we can afford. 

Richard J Laplante's profile image
Richard J Laplante 
9 years ago

PATLive has been great to work with as a strategic business partner… We have used their professional services for some years now. They provide us peace of mind by knowing that their friendly knowledgeable staff is there 24/7 to answer: incoming calls during the day when our lines are busy, or for outside normal business hours for evenings, on weekends, holidays, etc. If you are in need of a Call Center to complement your business and provide you with an edge for success, look no further! 

Frequently asked questions about Patlive

How is Patlive rated?

Patlive has a 4 star rating with 33 reviews. 

When is Patlive open?

Patlive is closed now. It will open on Monday at 9:00 a.m. 

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