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Patient First Primary and Urgent Care - Denbigh

4.2

About this business

All Patient First Medical Centers are open 8 am to 8 pm every day of the year, including holidays. Patient First provides non-appointment urgent care for routine injuries and illnesses, primary care, and Telehealth options. 

Location details

611 Denbigh Blvd, Newport News, VA, 23608, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.21,571 reviews
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Rock Allen's profile image
Rock Allen 
4 years ago

This place will scam you out of money. Crooked doctors and crooked business practices. Read for yourself the people that have had issues. I was using them as my primary care. Had an issue with my back and they treated me with a shot. No problem. A few months later another issue with my back. Son and I go in so I can get another shot. Doc took x-rays and FREAKED out saying I had blood clots in my lungs and could literally die at any moment and called an ambulance to the ER which was a light and a half away. Scared me, scared ... read more

Katherine Epps's profile image
Katherine Epps 
5 years ago

I used to recommend the patient first on Denbigh often. However after my experience with an extremely rude and unprofessional nurse I will never recommend. We are in the middle of a pandemic so I called to ask about what precautions patient first is taking because my son needed care. The woman on the phone acted appalled at my questions like how dare I even ask. She said the waiting room is open and patient first is not forcing social distancing but patients can distance themselves. So basically the feeling I got from this w... read more

Becky Moore Veverka's profile image
Becky Moore Veverka 
5 years ago

My husband, son and I have been going to Patient First for almost 20 years. Never again. I really liked Dr. Lam so I chose him for my primary doctor. In December, 2019 I went to him for my blood pressure. They charged double what my other primary had charged. I wanted to do my wellness check then, but he said to wait because he wanted to check my bp in 2 months and we would do that visit as my wellness check. After that visit, I checked the patient portal for my lab results 2 days later and saw they had as reason for visit w... read more

Robert Little's profile image
Robert Little 
5 years ago

My copay is $30 but they charged $100... The establishment said we charge what we want because we are private... Call my insurance company and they said they can do this in order to secure money until the explanation of benefits comes out... My insurance said you can refuse to pay but they can also refuse to treat you... A coworkers wife was charged our normal copay a week prior... Don’t go here because copay doesn’t matter to them they charge what they feel like charging... 

Emilie Shaw's profile image
Emilie Shaw 
5 years ago

Took my husband in to be seen, the front desk was completely unprepared to deal with the new year and the fact that everyone doesn’t have their new insurance cards already. The front desk was completely unwilling to help us even though we had our policy number and group number for our new insurance. This location will be the last place I choose to take anyone in my family in the future. 

David Miranda's profile image
David Miranda 
5 years ago
Nicole Smith's profile image
Nicole Smith 
5 years ago

Be prepared to wait, well over an hour wait every time I’ve come here. What a waste of time! Even on a slow day with no cars in the parking lot I have never been seen by a physician is less than an hour. I waited for an hour and half today before having to leave to avoid being late for something else! Absolutely ridiculous wait times. Is there only ever one doctor? 

Brittany Lynn Strauss's profile image
Brittany Lynn Strauss 
recommend  Recommended
6 years ago

This is my first trip to patient first. From signing in to checking out, everything and everyone was wonderful! The staff, nurses, and doctors were all extremely friendly and kind. I would highly recommend 

Alma Musich's profile image
Alma Musich 
recommend  Recommended
6 years ago

I always had a good experience here. Good doctors and friendly staff 👍. 

Frequently asked questions about Patient First Primary and Urgent Care - Denbigh

How is Patient First Primary and Urgent Care - Denbigh rated?

Patient First Primary and Urgent Care - Denbigh has a 4.2 star rating with 1,571 reviews. 

When is Patient First Primary and Urgent Care - Denbigh open?

Patient First Primary and Urgent Care - Denbigh is closed now. It will open tomorrow at 8:00 a.m. 

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