Pasterkamp Heating and Air Conditioning

JhiSpry 

on Dex Knows

11 years ago

Great Value - Great Customer Service I had Pasterkamp come out to my house for an estimate for air conditioning. They gave me 2 great options to choose from and followed up quickly. They were professional, friendly, and knowledgeable, and explained about all of the rebates available. I would definitely recommend to anyone looking for a great value, and friendly service. 

hosed 

on Dex Knows

12 years ago

Rip off Had the company out to service a Breezaire swamp cooler. I knew the float assembly was broken when I called and told them that. They said the cost would be trip charge, parts and $30/hr while there. That's fine. But they didn't have the part when he 'diagnosed' the problem (needed new float assembly), so he would have to go get it. He spent almost 15min on the phone when calling about the part (not in stock???) and took 45 min to go get it. Afterward they charged me at $30/hr for the time to locate and get the part! ... read more

Spreadtheword 

on Dex Knows

13 years ago

What a joke! Don't use this company. They don't seem to know how to repair the problem. They take a guess, do a so-called repair and charge you. They have sent four technicians to repair the same problem and charged for each visit. Since our system was old, we believed them the first 3 times. When I met with John, the owner/mgr. he was rude, blamed the problems on us or anyone else who had serviced the unit before (we live in an apt.) He offered to send another tech out for an additional $300, all with a disdainful and arrog... read more

Upset 

on Dex Knows

15 years ago

Horrible service! I made an appointment to get a technician to come out to my hi rise condo and take a look at my heating unit. I recieved a call from a dispatcher saying he was in route. This is from a location 15 blocks away. It took an hour and a half to finally see a technician drive by the front of my building three times while I ran out twice trying to flag him down. He dissapeard from view. Then 30 mins later I recieved a call from someone in a position of authority telling me that the technician looked at the equipme... read more

mary 

on Dex Knows

15 years ago

Very Professional Came out and serviced our unit and they were pleasant and professional. 

TheBrat 

on Dex Knows

15 years ago

I'm going elsewhere We were very dissatisfied by the initial installer and installation of our evaporative cooler. He was rude, carelessly threw stuff around our attic, made a mess, and did not clean up after himself. Furthermore, the vents weren't properly installed. The owner himself came out to our house, apologized for the mess and such, and sent someone to correct the installation issues. Since the situation had been satisfactorily resolved, we continued to use them for ongoing maintenance. We made an inquiry into an on... read more

hihglandsranchmom 

on Dex Knows

15 years ago

Great Service Very prompt and professional. I would recommend them.