Paso Robles Kia

Cynthia B 

on BBB

6 days ago

Wish I had purchased my car from somewhere else I purchased a new *** and dropped it off for my 5K oil change. While there I asked for a few issues to be fixed that I was having with my car. 1) Every time I wash my car, the passenger side, the hatchback and behind by gas cap is filled with water and soap. I asked them to wash the car and take a look because I felt the car was not sealed properly and I was concerned about the winter and those areas becoming ice. Their response was they washed the car and nothing was wrong, Ho... read more

carmen g 

on BBB

a week ago

I love Daytona Kia. When everyone told me no and some dealerships wouldn't even spend their time with me, Daytona Kia took the time to get me approved and blessed me with a new car. Everyone on here saying bad things about this dealership must have not done their homework and failed to read paperwork before signing. At the end of the day it is a company and they need to make a profit. It is our responsibility as adults to negotiate a fair deal and read paperwork before signing. Cant just blame the dealership. Go see ***** at... read more

KAILYN P 

on BBB

a week ago

I WISH I COULD GIVE -10000000 STARS!!! I purchased a brand new 2025 Kia GT-Line in September 2024, and since then, my experience has been nothing short of frustrating and disappointing. From the start, I’ve faced persistent electrical issues with the dashboard and control panel blacking out intermittently. This problem escalated to a dangerous level when the dashboard completely blacked out while I was driving on the highway... a terrifying and unsafe situation. I took my car multiple times to University Kia in Huntsville, A... read more

Raquel H 

on BBB

2 weeks ago

I brought my car in because it was smoking and stalling clear signs of an engine problem. I paid $200 for a diagnostic, only to later find out they never even removed the valve cover where the real issue was. So I paid for a half-done inspection and left with the same problem I came in with.When I returned a second time for the exact same issue, they still didnt identify the problem until after I approved additional repairs. Only then did they discover sludge in the engine something that shouldve been caught from the start. ... read more

John W 

on BBB

2 weeks ago

I would never buy another car from this dealership. If you do, I suggest you examine your final purchase agreement figures closely for any signs of deception.I bought a slightly used (2025 car with 3500 miles) vehicle form them. They added a $1,780.08 Used Vehicle Inspection (***) to the purchase price and subtracted $400 form our agreed upon trade in value without my knowledge. That *** charge, which was for my purchased vehicle, was completed one week before my purchase so was certainly not done at my request or with my kn... read more

Krystal A 

on BBB

3 weeks ago

Please take the time to read this review before buying from them! We purchased a brand new 2025 Jeep Compass. After driving off the lot, I began noticing small things wrong with the car. When I start the car the parking break will randomly be set (doesn't do it everytime, but enough to be annoying), my A/C on the 2 highest settings makes a high pitch noise, the screen doesn't work properly (sometimes it flashes off and on continuously, sometimes it just goes black, sometimes the touchscreen doesn't work (I have video of this... read more

Sonya C 

on BBB

3 weeks ago

I took my 2020 *** **** to Kia of Bowie on Sept 4, 2025, for a check engine light (code P1C28, transmission-mounted electric oil pump). The repair is covered under ***s Powertrain Warranty, and *** ******* confirmed this with Claim #XXX6860.Even after *** of ******* contacted the service manager directly, he refused to do the work, forcing me to move my vehicle to another dealership. To make matters worse, Kia of Bowie cleared all diagnostic codes before releasing the car, erasing the evidence needed for repair. This shows p... read more

Yosef M 

on BBB

4 weeks ago

Poorly managed and the most unprofessional I had ever came across. Leased a car but have not received my financing account details and cannot setup payment. Kia ******* cannot find my account.Cannot get anyone on the phone at the dealership as they keep hanging up on me.This is as ridiculous as it gets. 

MJ M 

on BBB

4 weeks ago

Rashaud of Burlington Kia was so helpful! He made buying a new car less stressful and took his time to answer our questions and even respectfully gave us space when me and my husband needed to talk things out by ourselves, he was eager but not pushy, and I appreciated that. I highly recommend Rashaud !