Party City's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Party City

3.8

About this business

Location details

Taunton Gardens Power Centre, 320 Taunton Rd E Unit E1a, Whitby, ON, L1R 0H4, Canada

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
3.8371 reviews
Select a rating
Aspen Hunter's profile image
Aspen Hunter 
a week ago

Employees are very rude! A girl asked me and my friend if we were buying something or just fooling around, but me and my friend were just trying to reach something from the top shelf. After we told her that she continued to put stuff away and ignore us without helping. 

Nilaksha mehta's profile image
Nilaksha mehta 
3 weeks ago

I am very disappointed with my experience at Party City. I specifically requested a particular shade of gold, but I was given a completely different color. When I brought the issue to their attention and politely asked for it to be changed, ali refused to help or correct the mistake 

Colin Leung's profile image
Colin Leung 
a month ago

Great store at Taunton/Garden in Whitby. Lots of variety. Anything you can think of for any Party is here. Prides itself on huge balloons. Prices a little on the high side compared to online, but everything is in one place which is convenient. 

Cali's profile image
Cali 
a month ago

Nothing bothers me more than unprofessional employees. No sense of urgency with a long line up of ppl. Loud, personal conversations took place while taking their sweet time making the balloon bouquets. If I could find balloons elsewhere, I would. 

Shabana Qalanderi's profile image
Shabana Qalanderi 
2 months ago

If I could give zero stars, I would. The worst customer service experience I’ve ever had. No wonder the reviews are so bad. My biggest mistake was going to the Whitby location — I always go to the Ajax Party City and have never had issues there. I purchased balloons on the 27th in the morning and noticed right away that one was leaking air and clearly defective. I called immediately and was told to bring both balloons back for a refund. My husband drove 15 minutes out of the way to return them, only for the staff in-store to... read more

Frequently asked questions about Party City

How is Party City rated?

Party City has a 3.8 star rating with 371 reviews. 

When is Party City open?

Party City is closed now. It will open tomorrow at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com