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Parts Authority
- Auto Parts & Supplies
- South Hackensack, NJ
About this business
Location details
550 Huyler St, South Hackensack, NJ, 07606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Poor customer service. Counter people have zero interest to assist anyone. Stood there for 15 minutes listening to a discussion on which oil to put into a 1996 Econoline. Hector didn't bother asking what do I need, the lady has an attitude like I owe her money and asking for favors. Truly a shame. That's why we will continue to do business elsewhere.
Order parts on Wednesday give him my credit card information was told it would be ready for Monday called Monday and they said they forgot to put the order through so I paid for next day shipping and when I called they said that it didn’t make it on the shuttle and was going to be the next day, which we are now in Tuesday of the following week when I called and spoke to the person that I ordered the parts with they’re Unprofessional and the call ended with a” I have to pick up the phone. I can’t be on this call anymore and h... read more
Place is exceptional. The staff take long sometimes to answer your questions since they’re all busy and barely anyone to help. I was supposed to get a part and they promised me a date but it got delayed and I was honestly frustrated because there goes another day with my car sitting. It’s mainly a store for businesses who have accounts with them such as mechanics and auto shops, etc. But if you’re a random customer just trying to get something it’s allowed. The prices of parts aren’t that bad they’re pretty reasonable.
Frequently asked questions about Parts Authority
How is Parts Authority rated?
Parts Authority has a 4.5 star rating with 28 reviews.
When is Parts Authority open?
Parts Authority is open now. It will close at 6:00 p.m.
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