Partridge Run Apartments

Tatiana Placer 

on Google

2 weeks ago

The only AC unit in our apartment broke in the summer. I spoke with the emergency maintenance line on that Sunday who informed me that most apartments list a broken AC as an emergency, but that because Partridge run does not, they couldn’t come to service it. When they finally sent someone days later, he said we’d just need a new one. A week goes by so I called the complex and they were shocked that we haven’t gotten a temporary one. But they still haven’t followed up on fixing the problem. A week and a half later and we sti... read more

Nick Elia 

on Google

2 weeks ago

0 sense of urgency in addressing any tenant issues. Work orders are slow/delayed dramatically for simple tasks (not sure why). Our AC unit stopped pushing cold air coolant & needs replacing. We put in a request and called the 24hr line. The man who answered said “AC is not listed as an emergency repair for your unit. Which is surprising because usually AC and heat are the top priorities we deal with” I had to go out and purchase a $250 dollar window unit to keep our bedroom cool enough to sleep in. Early August and humidity ... read more

Tatiana Placer 

on Google

2 months ago

Edit- June 30th 2025: I have spoken to three people and offered only the same “solutions”. Don’t understand why they’re commenting like they’re going to fix something. You reach out to me if you have a different solution because I keep hearing the same things. I have never felt motivated enough to leave a bad review for anyplace I’ve visited until now. We were living in a great spot in Shaker Heights but were looking to move for graduate school. Main goals: closer location and cost as low as possible. We toured the only unit... read more

Tatiana Placer 

on Google

2 months ago

I have never felt motivated enough to leave a bad review for anyplace I’ve visited until now. We were living in a great spot in Shaker Heights but were looking to move for graduate school. Main goals: closer location and cost as low as possible. We toured the only unit available at the time for touring which was a 2 bed one bath. We were only told the difference is the bedroom count. It seemed to meet all of our needs so we signed the lease. The big misses: 1. The pictures we have of the 2 bed kitchen and living space is not... read more

Ohh Linkos 

on Google

11 months ago

I don’t recommend living here. They don’t keep the place clean and the office is very rude. They will take money out your security deposit and won’t tell you what they’re charging you for when you move out even if there wasn’t any damage done by you.