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Partners 1st Federal Credit Union
- Credit Unions
- Fort Wayne, IN
About this business
Partners 1st Federal Credit Union is located in Fort Wayne, Ind., and offers a variety of loans, banking services, and investments to the customers throughout the state. The credit union s broad range of loans, include automobile, home, real estate and education, and retirements plans. It also provides mortgage and credits to its customers for movable and immovable properties. Partners 1st Federal Credit Union also offers regular, special saving and current accounts, share certificates and Insured Money Management Accounts t... read more
Location details
1330 Directors Row, Fort Wayne, IN, 46808, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This bank is just about the worse bank I have ever dealt with a mortgage! They can never have mortgage payments correct year to year. I always have a short fall and payments end up going up about $100/month.The bank as a whole is terrible. I wish that the rates were as high as they are, because I would totally switch my mortgage to a more capable bank! Stay away from this bank nothing but headaches!
Business response:
****************** is a member but does not have a mortgage with us in his name. The mortgage that we believe he is referring to has had payment increases due to homeowner insurance increases and county and city tax increases. The borrower must make additional payments to escrow to cover these costs which is part of the mortgage payment. Our Mortgage staff will reach out to the borrower to help explain the payment adjustments.
The debit card will randomly quit working for no reason, and of course this is one of those completely terrible institutions that cuts you off from your money, and then demands you tip toe around their hours. They can't even have basic support available outside basic hours. It doesn't matter that they are stealing your money, and yes, it is theft, or conversion, to wrongfully keep someones property.
Business response:
<p>We are very sorry that you have had difficulty with access using your debit card. A review of your account shows that you had two occasions where your card transactions triggered our fraud monitoring service. When a transaction is outside of your normal card use active, a temporary block is placed on the card until the transaction can be confirmed by the cardholder (you)as valid or invalid. ************ is designed to protect our cardholders from fraudulent transactions. When a temporary block is placed, our staff or the ... read more
As long as you don't require your debit card to work, and you don't have a job or anything that keeps you busy during the most basic banking hours you're in good hands. If you expect a competent institution that doesn't engage in theft/conversion (the legal terms when your property is wrongly kept from you) then this is a terrible place to be doing business.
1 person office have to wait every time to be seen.
This bank wants to be on the first pages of ****** at the expense of customers' time! I have set automatic payment via online account - But that's not enough for them... They need you to open your account all the time... and if you don't, they close your account!!! A more idiotic version can't even be imagined...Next step - I'm trying to sign up again because I still have to pay my loan...checking the phone number in step 5 never works on their site...I called several times - they gave me a phone number where I should text t... read more
Bringing the personal service to banking, with great service along with all of the modern conveniences.
This bank is a jock i did apply for a credit card last year and they denied me ,my credit score was 710 while ***** *****approve me for $3000 credit limit with 00 apr for 12 months and cash back and the lady approve the loans *** ** ***** **** ******* ********* ****************and ********** are better and many ways.
DON'T ever try to get a loan with this bank. I took out a loan with this bank for my first time. I didn't have very much credit built so my interest rate was high, that's not the problem. The problem I have is that the loan officer, Cynthia **********, is apparently unable to be reached. When I first took out the loan I was told after making consecutive on-time payments, with an improvement of my credit score I can refinance my car at a lower rate. So in February we started the process of refinancing my car, she pulled my cr... read more
There are fees for everything, if you have money in your savings but not enough in your checking you are fined not only a transfer fee but a overdraft fee which is just shy of $50. The people that work there are rude and condescending and the supervisors who actually can help you refuse to get on the phone. I once had my credit card info stolen and was getting things charged on it and their comment to me was to do better in managing my things. As if I was the only person to ever have my personal information stolen. They also... read more
Frequently asked questions about Partners 1st Federal Credit Union
How is Partners 1st Federal Credit Union rated?
Partners 1st Federal Credit Union has a 2.7 star rating with 76 reviews.
When is Partners 1st Federal Credit Union open?
Partners 1st Federal Credit Union is closed now. It will open on Monday at 9:00 a.m.
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