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Parkers' Grille & Tap House
- Bars
- Auburn, NY
About this business
Parkers Grille welcomes guests into its warm space to enjoy delectable American fares and drinks. With three more outlets in New York, this Auburn branch is located in the heart of the city. The menu features a delicious range of light fares like salads, finger foods, soups and sandwiches, as well as filling portions of steaks, ribs and seafood preparations. Complete your meal with a carrot cake or cheesecake; Mexican Coffee, Nutty Irishman and Irish Coffee are equally good options.
Location details
129 Genesee St, Auburn, NY, 13021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 12:00 p.m. | |
| Tue | 11:00 a.m. to 12:00 p.m. | |
| Wed | 11:00 a.m. to 12:00 p.m. | |
| Thu | 11:00 a.m. to 12:00 p.m. | |
| Fri | 11:00 a.m. to 12:00 p.m. | |
| Sat | 11:00 a.m. to 12:00 p.m. | |
| Sun | 11:00 a.m. to 12:00 p.m. |
I've always had a great meal there. Love the atmosphere and the staff have always been great.
Service was lacking. Our waitress was too busy chatting with a friend at the bar to attend to us. I wanted a second beer but she never came back over so I finished my soup without a beverage. Soup was not as described but ok. Hubs liked his bbq although mentioned it was dry.
Business response:
I am so sorry about your experience here Friday night. By chance do you know who your server was? I would like to make this situation better for you and your husband. If and when you come back in to dine with us please ask for myself Jamie I am the manager and I will make this better. As for I do hope that you would try us again. I apologize again for your bad experience again :(
Good burger, good waitress, very attentive. Good place to go with a group of friends
Ordered a Philly Cheese Steak no peppers and no onions just mushrooms only. Told the server twice. Made sure she understood. She said that she did. The sandwich came out fully loaded. The server had the gall to stand there and argue with me about it. Take it away we are done. We tried eating it but we couldn't. Never argue with the customer. That is poor business.
Business response:
I am so very sorry about your experience here last night. Never should a server argue with a customer and this person will be talked to about this. I do not take this stuff lightly! Did your server take your meal off your check? If not I am willing to reimburse you for your meal. My name is Jamie and I am the manager and It would appreciate hearing back from you. Again I am very very sorry.
Had dinner there a little while ago. My boyfriend and I both ordered wraps his came out cut and all nice my wasn't cut and when I flipped it over to cut it myself it had huge rip in it. My waitress didn't come over until after my boyfriend was done eating I just asked for a new shell for my wrap again it came out not cut and not properly rolled so I couldn't even eat it.
Business response:
I am very sorry about your wrap and extremely sorry about your server and your experience here tonight. I will be talking with my staff tonight. I would love to make this situation better for you. When you come in again please ask for me, my name is Jamie I am the manager. Again I am very sorry.
Parkers is the best! I have been going to Parkers for 12 years and it hasn't changed. The food is great and the recent remodel is gorgeous. I will always keep coming back!
Business response:
Thank you so much. That is great to hear. We appreciate you business very much :)
They were great people that allowed my bully puppy to sit outside with us to enjoy dinner and drinks. Gave him water and were very accommodating!
Best wings I had in a long time food was exelent nice atmosphere
We were downtown and walked in to wait for a table. The bartender yelled across the bar to get out because I had a beer from street. I knew i couldn't come in with drink....but bartender made a huge scene. My husband was at bar ordering 7 drinks!! We will never walk. Into that place again. It was awful and very unprofessional! !
Business response:
I am very sorry about your experience. We have been doing everything in our power to follow the rules of the liquor authority today. We do not have a permit to allow people in or out of our restaurant with alcoholic beverages. I'm am very very sorry again.
Frequently asked questions about Parkers' Grille & Tap House
How is Parkers' Grille & Tap House rated?
Parkers' Grille & Tap House has a 4.3 star rating with 147 reviews.
When is Parkers' Grille & Tap House open?
Parkers' Grille & Tap House is closed now. It will open tomorrow at 11:00 a.m.
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