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Parker Cadillac

4.7

About this business

Specialties Welcome to Parker Automotive Restoration, your state-of-the-art automotive repair and auto body shop facility located in Little Rock, Arkansas. Parker Automotive Restoration is staffed with the most highly trained professionals ready to guide you through the repair process while restoring your vehicle to its pre-accident condition. We service all makes and models and specialize in the care and repair of top luxury brands, including Cadillac, Lexus, and Audi. Parker Automotive Restoration provides the first class ... read more

Location details

1700 N Shackleford Rd, Little Rock, AR, 72212, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.776 reviews
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Ted S.'s profile image
Ted S. 
a year ago

I left my car for repair of cosmetic damage from a tornado. They disassembled the car, then two weeks later tried to get my insurance to pay for unrelated damage. when the insurance rightfully said no, they held my car hostage until I paid them $1100.00 to put it back together. They took 9 weeks to get me my car back. There was no reason to disassemble the car to "discover " the extra damage. They did it to hold the car. Only when I said I was sending a tow truck to get it did they say they would put it back together. They ... read more

Alessandra N Tim Barnes's profile image
Alessandra N Tim Barnes 
2 years ago

I purchased from Parker and still getting the shaft!! Evidently they lie and tell you what you want to hear to get you off the phone! Appointment was one week out although I told them warning light said car could become undriveable. Car less than 34k miles, became undriveable next day. Was towed on a Tuesday to Parker. Called to let them know the battery would have to be unhooked or would kill it because electronics would not shut off. They didn’t even know the car was there … See more 

Author Sonya's profile image
Author Sonya 
2 years ago

The service department does nothing to “service” anyone. It took them two weeks to work on our car only to tell us a part was discontinued and there was nothing they could do. They didn’t try to help us locate a part or anything. And get this - we were charged $350 for a diagnostic! They acted like they didn’t even care. It was truly disheartening. I do not recommend anyone going there. I am telling everyone I know never to go to Parker to get a car serviced or fixed. Custome… See more 

Vicky Anderson's profile image
Vicky Anderson 
recommend  Recommended
2 years ago

Great service! And friendly staff. Got a few cookies on my wat out!!! 

Mark Burns's profile image
Mark Burns 
recommend  Recommended
4 years ago

Little Rock’s premier Cadillac dealership. Outstanding customer experience. 

GuruBT414's profile image
GuruBT414 
4 years ago

Very professional 

Business response:

Thank you for the kind words, and the 5-star review. Thank you for the opportunity to earn your business! 

Cornelius's profile image
Cornelius 
4 years ago

Great 

Joseph Whetstine's profile image
Joseph Whetstine 
recommend  Recommended
4 years ago

Superb customer service! Highly professional sales people! Just an excellent all around experience. 

Carrie Hackney's profile image
Carrie Hackney 
recommend  Recommended
5 years ago

I can not express how wonderful my experience with Parker Cadillac was. Everyone I encountered was beyond personable and accompanied me with every need I had. They found the perfect SUV for me and my little girl and I could not be more ecstatic. I hear people say quite often they’re too upside down on their vehicle and feel stuck, well I’m here to tell you if anyone can do it, Parker Cadillac can! I will forever be a loyal customer. Thank you so much for everything. I’m so extremely thankful. If you’re looking for a wonderfu... read more

Frequently asked questions about Parker Cadillac

How is Parker Cadillac rated?

Parker Cadillac has a 4.7 star rating with 76 reviews. 

When is Parker Cadillac open?

Parker Cadillac is open now. It will close at 5:30 p.m.  

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