Park Power LLC

Jose Q 

on BBB

4 years ago

An update, I'm "Jose Q" who submitted a review 01/06/2021. Power Park called me today and they will reimbursement for the overage of 9 months which I paid after the rate increase which I never received communication about. What happened was all the mail got returned and I never received it. I live in a rural area and there was a mix up with my mailing address. Kudos to Power Park for assuming responsibility. I wasn't expecting anything to be honest so this came as a big, pleasant surprise. Based on this experience ,I take ba... read more

Jose Q 

on BBB

4 years ago

Deceiving tactics to get you to switch power supplier. Around November/December 2019 in good faith I switched power suppliers from PPL to Park Power, because they offered a lower rate of 6 cents versus 7 cents. I was never told that in 3 months my rate would get jacked up to 13 cents, more than double. I noticed this only after a year of overpaying for electricity. The person I spoke to over at Park Power hid details to persuade me switch to them. That's a very low and shady thing to do and is down right misleading and decei... read more

Bill 

on BBB

4 years ago

Con Artists, plain and simple. They offer to lock you in with an introductory rate, that is slightly less than PECO, or your electric provider. Then after about a year(14 months in my case) they raise the rate to 2.25x's PECO's rate, without notifying you. This rate hike just happened to coincide with a meter swap for me. I assumed it was the new meter, that caused the increase in my electric bill. Over the course of 15 months, I was charged approximately $1700 in excess for literally nothing. This company is just a middle m... read more

Keith B 

on BBB

5 years ago

My one year contract with Park Power expired during the Covid 19 Pandemic. To help ensure the virus was not spread in our home, we immediately tossed junk mail, which must have included the Park Power mail. To my surprise, our February & March Electric bill DOUBLED. Park Power doubled their supplier rate. I am retired with no income and my wife is not working due to Covid and has no income. When I called Park Power and explained the situation, they told me "You should have read the letter". They would not lower the Bill, nor... read more

Lauren H 

on BBB

5 years ago

I wish I could give this company a 0! An agent came to my door in the middle of the night, gave me some crazy story about how he routinely stops by on behalf of PECO to assess gas and electric price changes based off of the season. He then demanded my phone in a very stern and borderline terrifying manner, fearful of who he was (I live bu myself) I proceeded to hand it to him. He subsequently proceeded to sign me up for 2 contracts without my consent for a company that he told me NOTHING about. Next thing I know, a couple da... read more

Small Town Girl 

on BBB

6 years ago

A salesperson from this company came into my sister's home to try and get her to switch power suppliers. When she asked my my thoughts, I advised her to wait. He seemed a little too pushy. At this time he called me a 'RACIST". She asked him to leave her home which he only went onto her porch and started swearing at us. He was asked to keep his voice and words under control as there were kids present, in the parked car in front of the house. He continued to curse and call me a racist. I then took a white child, a black child ... read more

Kathryn P 

on BBB

6 years ago

A representative, Jeremiah G*******, Rep ID: 9001, came to my home on a Saturday afternoon and after talking about his product, I said I wanted my sister's opinion because she has lived in the village a long time and also knows a lot about businesses in the area. She thought I should call the electric company on Monday and ask about this Park Company. The representative got extremely agitated and called her racist. I told him that was not right and he should leave. He went out the door and stood at the end of my drive way, y... read more

James M 

on BBB

6 years ago

They talked me into joining them by giving me a low cost and a gift card. I never received the gift card and the cost was roughly equal to PP&L for one year. After that point it doubled, costing me an additional $100 per month (roughly). They aren't illegal, but they are very willing to hide the truth. Not a business to be trusted, in my opinion. 

Emily J 

on BBB

6 years ago

Definitely cheaper than other suppliers. After 1 year no rate changes at all so thank you Park power. Duke energy was charging around 6 cents and with Park My whole family is now saving on our rates. The sales rep was very friendly and courteous to explain things to us. Who knew that Dukes monopoly has ended and that people like myself have choices now. Thanks Park power for saving me money. I highly recommend you all to anyone.