Park Nicollet Eye Care and Optical Store Chanhassen

markram08 

on Google

3 months ago

UPDATE: Dr. Bebe is the most unprofessional and disrespectful person ive ever talked to in the Healthcare industry. This place and Dr. Bebe refuse to book an mri for me even though they have now been sent 2 different urgent referrals. I am convinced the staff here gets bonuses or commissions for refusing to help/book an appointment because boy do they make that their mission. I was referred here for an urgent mri and these people keep holding up the process up by not booking an appointment and claiming they never got my reco... read more

Jay E P 

on Google

3 months ago

Before making my appointment, I read some of the older Google reviews — and honestly didn't know what to expect. One person said they showed up 5–10 minutes before closing to shop for and order lenses and/or contacts while another was ready to call “Uncle Keith Ellison” to shut the place down over pricing, and by the tone of it all, I half expected to check in and see the staff drowning kittens while biting the heads off bats. Instead, I walked into one of the smoothest, most professional experiences I’ve ever had. The staff... read more

Jay E P 

on Google

3 months ago

Before making my appointment, I read some of the older Google reviews — and honestly, I thought I could be walking into a circus. One person said they showed up 5–10 minutes before closing, another was ready to call “Uncle Keith Ellison” to shut the place down over pricing, and by the tone of it all, I half expected to check in and see the staff drowning kittens while biting the heads off bats. Instead, I walked into one of the smoothest, most professional experiences I’ve ever had. The staff were friendly, knowledgeable, an... read more

Ana Ceballos 

on Google

3 years ago

I came in today, 8/2/22, and came in like 5-10 minutes before closing. Mind you, coming from the gym with my son, I walked into the optical store and told the lady her name was Pat or something like that, and another lady named Jess Sutton. As I approached the blonde lady, Pat, I was explaining why I was there. The lady in the back (Jess)that I wasn’t even talking to stated in an unwelcoming rude tone that I had to bring in my replacement frames, but in the worst tone possible. I think she was in a rush to leave, but I proce... read more