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Paradise Charter Cruises and Minneapolis Queen
- Transportation Services
- Chanhassen, MN
About this business
Location details
2 Water St, Chanhassen, MN, 55331, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 11:00 p.m. | |
| Tue | 9:00 a.m. to 11:00 p.m. | |
| Wed | 9:00 a.m. to 11:00 p.m. | |
| Thu | 9:00 a.m. to 11:00 p.m. | |
| Fri | 9:00 a.m. to 11:00 p.m. | |
| Sat | 9:00 a.m. to 11:00 p.m. | |
| Sun | 9:00 a.m. to 11:00 p.m. |
We did the Taco Tuesday cruise yesterday. We have always wanted to go on a river boat on the Mississippi River, so we found out about the Mississippi Queen and decided to buy 3 tickets. When we started to board everyone was confused why we were getting on another boat, a white yacht, and not the Mississippi Queen. When we asked the captain he just pointed and said rudely we are taking this boat with no other explanation. It was very frustrating and the lack of communication didn't help the situation at all. I don't recommend... read more
Business response:
We apologize that the Minneapolis Queen had a mechanical issue prior to the boarding and we were unable to make repairs in time for the cruise. We do our best to accommodate all of our cruises without canceling. In this case, moving the cruise to our p…See More
We were on last nights cruise and it was booked. We had an amazing time even though it was full. Crew was very accommodating and food was good. Thank you Paradise Charter Cruises you totally got a 5 star rating from my wife and I. Nice job!!!!
Business response:
Thanks for the 5 stars John!
We hosted a private cruise for clients on the Minneapolis Queen during a conference. It was amazing, the staff leading up to the cruise were incredibly helpful and the crew on board were the BEST. Super attentive to our guests and just really nice people! I would highly recommend sailing with them!! Great time was had by all.
Business response:
Thanks for the 5 stars Chris! We really appreciate you taking the time for this review. Looking forward to having you and your group come cruise with us again soon!
I had a truly wonderful evening on the lake, thanks to good company and the incredible service on Paradise Charter Cruises. I would certainly recommend them for a business or personal event - your guests will be thrilled!
Business response:
Thank you so much! We love planning those private cruises with our clients!
RecommendedI had SUCH a fun day out on the lake with my girlfriends! Being on the water makes it feel so relaxing and vacation-y, but without all the hassle and traffic of heading north to a cabin! Will definitely do this again soon.
Business response:
Thanks for the recommendation Kimberly!
I was at that I am Sarah Edwards brand launch party and had a great experience! The staff was incredibly friendly and efficient, and the boat was beautiful and clean. I was at that I am Sarah Edwards brand launch party and had a great experience! The staff was incredibly friendly and efficient, and the boat was beautiful and clean. I would recommend Paradise Cruises for any occasion, as I had a blast.
So we wanted to take the happy hour cruise this evening. We took an uber to the dock and arrived 1 hour early. The door wasn't opened so I called. They said you had to make a reservation by 3pm due to food. I went into their website and saw that it indeed says this. I stated we have no interest in the food, we just want to go on the cruise. Stupid business decision by them for sure. I admit it was my fault that I did not see this, but now they have lost 4 customers. We will find another business to give our money to.
Business response:
Hi Ginny. Thank you for the feedback. You are correct, we do have to put an end time to ticket sales. We also appreciate you letting our FB audience know that is clearly stated in the website. With that said, we know you would have had a tremendous time on one of our boats. We would like to offer you 4 free public cruise tickets good Monday-Thursday on either lake minnetonka or the Mississippi River. We know you will be more than happy with the experience and afterwards will ask you to change your one star review! 😉 Please ... read more
We took a cruise yesterday and had a blast. Ed, Jack and Andy right a tight ship and provide great service! Definitely would recommend Paradise for a Lake Minnetonka cruise! Andy
Business response:
Thank you for the great review. We love to hear feedback from our customers and we are thrilled to hear of your great experience. Come cruise with us again soon!
Such a fun time! The boat, crew and lake were beautiful
Business response:
Thank you for the nice review!
Frequently asked questions about Paradise Charter Cruises and Minneapolis Queen
How is Paradise Charter Cruises and Minneapolis Queen rated?
Paradise Charter Cruises and Minneapolis Queen has a 4.6 star rating with 271 reviews.
When is Paradise Charter Cruises and Minneapolis Queen open?
Paradise Charter Cruises and Minneapolis Queen is open now. It will close at 11:00 p.m.
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