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Paper Paper
- Other
- Encinitas, CA
About this business
Location details
142 S Solana Hills Dr, Encinitas, CA, 92075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Terrible service – I agree with the post below. No one greeted me (or any other customer that came in after me), I had to search for help and she was not kind to me at all. Then the two women that were working there fought (and I mean FOUGHT) with each other about answering the phone in front of about 7 customers!
Great Customer Service. Went Above and Beyond! – Boy am I glad I don't believe everything I read. Clearly some of the negative comments in these reviews had some issues (personal or otherwsie). I actually asked the store owner about them and if she was aware of the reviews. She told me the customer in question (she actually knew who I was referring to because I guess she has never had too many negative customer experiences) and she told me that the customer was being completely unreasonable. The problem with the order was sh... read more
Great place for invitations – Paper Paper is an upscale place to get invitations and has great quality stock to choose from. Although there has been some reviews, no place is perfect. I can only speak from my experience and have to say I have gotten invitations there before and was very satisfied with what results came from it. Judy was the printer and she helped give great insight to the wording and layout of my birth announcements. For those who wrote negative reviews, you sound like you had some problems, but you probably... read more
Find another place – I recommend finding another stationery store. I felt very uncomfortable when I went in there one day and heard the owner reprimanding one of her employees. I was surprised the girl didn't just walk out and and quit on the spot. I think it's very unprofessional to do this in front of customers and I think so many other stores in town are more worthy of a loyal clientele. Not to mention, the place was a mess!
you all dont know what youre talking about – first of all i have been going to paper paper for years and i have never had a problem. the girls there are great and judy has never been rude to me in any way. first of all the people there are there to help you, not to write your invites for you. judy makes SUGGESTIONS and they arent CHANGES. these CHANGES are SUGGESTED so you dont look like an IDIOT when you send out your invites and youre grammar or wording are incorrect. and as far as the "ill-trained" employees, god forbid s... read more
MOST UNPROFESSIONAL, DISCOURTEOUS, DESPICABLE BEHAVIOR – This goes way beyond just a rude sales clerk on an off day. If you ever wonder who the "printer" is here that everyone in the store refers to, it's the store owner. The inexperienced girl I worked with messed up the order by putting several contradictory things on it - like upper/lower case and then a comment on all caps & then another comment, do it like the sample, the latter two were put on after I reviewed it and left. She was trying to correct many of her errors a... read more
Appalling!! Owner should be ashamed of herself!! – I very rarely seek out a forum through which to express a negative experience, but our experience with Paper Paper was so appalling, I felt it ultimately necessary to inform potential customers of the outright abusive treatment we received by the owner, Judy. Long story short, the printing my friend ordered for my baby shower invitations was not correctly formatted on the proof. The order, taken by a less than experienced clerk, was ambiguous and NOT what was ordered and she... read more
AVOID PAPER PAPER LIKE THE PLAGUE – This is my first time writing a negative review...I cannot tell you how frustrating an experience it has been ordering my wedding invitations from Paper Paper. We were told it would take a week to get our invites...it has been 4 now and still no invites. The took liberties and changed some info on our invites because they thought it "looked better." I have been given different information every time I have called...I am truly terrified of what is going to be fouled up when I get the actual... read more
Horrible – Paper Paper is understocked, poorly staffed, and lacks any semblance of customer service. My experience there was horrible and inconvenient. My rush order came in a 100 pieces because an ill-trained employee failed to mention that I had to pay for assembly. The only thing worse than discovering that my order was incomplete and late was management's brusque brush off. I would rather burn my money than shop here ever again.
Frequently asked questions about Paper Paper
How is Paper Paper rated?
Paper Paper has a 5 star rating with 19 reviews.
When is Paper Paper open?
Paper Paper is open now. It will close at 6:00 p.m.
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