Paniolo Greens

Jeff 

on Google

6 days ago

Decided to come back here as we stayed here years ago. What a huge disappointment. " remodeled rooms" are literally the bare minimum with stuff still being old dirty gross. Dirty stained tub, gross carpet, windows don't work sides were broken so don't move up and down. had to move rooms because people above us were so loud at 3 am we couldn't sleep for days. Then our next room was invested with ants. There fix was two ant baits that did nothing. So we had to spent rest of our trip constantly killing and vacuuming ants. Waste... read more

James Brink 

on Google

a week ago

Paniolo Greens, there has to be a resolution much easier than what has been provided to me regarding my request to cancel this contract. I have spoken with several people, all of whom have not completed this request. I've spoken with the General Manager, Doug; I've spoken with Sally Thompson, Angela Krauss, and Sara Keeth. In fact, I have been instructed to reach out to other companies to attempt to have the contract cancelled or sold. I think your resort/company simply doesn't want to take the contract back because having a... read more

Katie 

on Google

a week ago

This review is more based on interaction between Expedia and the property manager and not receiving a refund. I think in the case of Hurricane Lala hitting Big Island on August 8th and severely affecting a lot of the island with parts of the highway and roads collapsed/damaged, beaches destroyed and a brown water advisory in place for the state of Hawaii that a refund would be justified for a cancellation of trip for the end of August. They have a no refund policy and of course we wanted to continue our trip to Big Island, b... read more

Shane ODay 

on Google

2 weeks ago

Pretty out dated but still functional. They do charge for AC. 

Angel Cetina 

on Google

a month ago

It was fine. The condos are clean and spacious. The pool area is nice enough. The fitness center is a treadmill and stack of weights. I think there was also a cable machine. The upstairs neighbors were either incredibly loud or the floors were thin, as we heard every movement. It’s also very windy up in Waikoloa Village, especially in the evening. This causes the screens and sliding window/doors to whistle and drum rather loudly. I asked for a late checkout and they extended checkout for an hour to 11am, which was very incon... read more